Enterprise Collaboration

Sharing activities and data across a network of allies, enterprise collaboration codifies the knowledge that a company creates and efficiently disseminates it to the people who need it — when they need it.


  • For all Roles
  • For Customer Experience Professionals

    Report: Improve Customers' Experience By Improving Employees' Effectiveness

    The majority of information workers play roles that are critical to customers' success at each stage of the customer life cycle. But businesses have not removed the technical barriers to informa...

    • Downloads: 84
  • For Customer Experience Professionals

    Report: Customer Collaboration Powers B2B Customer Experience

    Outstanding business-to-business (B2B) customer experiences ensure that every stakeholder in a client account gets the value they seek. Given the number of potential stakeholders in a given acco...

    • Downloads: 126
  • For Enterprise Architecture Professionals

    Report: Information Strategies Move Center Stage

    The flood of information coming from widespread digitization has created new opportunities and risks that business executives can't ignore. Forrester is seeing a dramatic uptick in the importanc...

    • Downloads: 694
  • For Enterprise Architecture Professionals

    Report: A Framework For Information Management And Consumption Technology

    Enterprise architects carry the heavy responsibility of planning for elaborate implementations of complex technology. They must weigh the implications of the plans for all of the related archite...

    • Downloads: 1536
  • For Application Development & Delivery Professionals

    Report: Top 10 Strategies To Successfully Implement Video Platforms And Webcasting

    Firms buy video platforms and webcasting solutions in order to make video creation and consumption easily accessible throughout their organization. But they often flounder with implementations. ...

    • Downloads: 59
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Analysts who cover Enterprise Collaboration