Enterprise Content Management (ECM)

Enterprise content management is an integrated approach to managing documents, web content, and digital assets.

Latest Research

  • For Enterprise Architecture Professionals

    REPORT: Your ECM Road Map Is A Living Document: Plan For Quick Wins, And Adapt To Changing Needs

    Road Map: The Enterprise Content Management Playbook

    June 14, 2019 Cheryl McKinnon

    Enterprise architecture (EA) professionals play — or will play — an essential orchestration role as their organizations invest in technologies to improve customer and employee experiences. This report details how a road map can help put your enterprise content management (ECM) program in its rightful place as a set of key infrastructure and contextual services for the content-rich applications that run core business activities. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: ECM Requires Investment: Five Key Elements To Include In Your Business Case

    Business Case: The Enterprise Content Management Playbook

    June 13, 2019 Cheryl McKinnon

    Enterprise architects play a central role during business case development by establishing clear goals, desired benefits, risks, and capacity gaps when requesting the financial investments they need to proceed. Checklist five elements of a business case before asking senior management for a "go" or "no go" decision on a content management investment. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Application Development & Delivery Professionals

    REPORT: Forrester Infographic: DAM Software Market Set To Top $1 Billion In 2019

    North America And EMEA Lead DAM User Adoption, With Vendors Prioritizing AI And Integrations Investments

    June 3, 2019 Nick Barber

    Companies aren't just creating more rich media content; most of them want to deliver it more efficiently too. Three-quarters of global software decision makers have implemented, are planning to implement, or are upgrading their implementation of digital asset management (DAM) to speed creation, optimize storage, and enhance delivery of their marketing and brand content. This report details DAM capabilities, market trends, and how buyers can take advantage of the technology.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Cognitive Search, Q2 2019

    The 12 Providers That Matter Most And How They Stack Up

    May 29, 2019 Mike Gualtieri

    In our 24-criterion evaluation of cognitive search providers, we identified the 12 most significant ones — Attivio, Coveo, Elastic, Grazitti Interactive, IBM, IHS Markit, Lucidworks, Micro Focus, Microsoft, Mindbreeze, Sinequa, and Squirro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) pros select the right one for their needs.

  • For Application Development & Delivery Professionals

    REPORT: Answer Six Questions To Pick Your Drupal Or WordPress Services Provider

    May 13, 2019 Mark Grannan

    Open source software (OSS) often leaves buyers confused about who is responsible for what. Drupal and WordPress adopters suffer due to the size and complexity of the ecosystem. To better understand the opportunities around having a helper for their development and hosting, application development and delivery (AD&D) leaders should answer six questions to align themselves with the right services to support their Drupal and WordPress projects.

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