Enterprise Content Management (ECM)

Enterprise content management is an integrated approach to managing documents, web content, and digital assets.

Latest Research

  • For eBusiness & Channel Strategy Professionals

    REPORT: The Six Tenets Of Product Information Management

    A Guide To Winning The Product Content Arms Race

    March 28, 2019Bruce Eppinger

    Product information drives the cost-effective differentiators of online shopping experiences. The need for more information in more channels and the demand for optimized product content in each of those channels have strained the capacity of digital business teams. Six tenets will define a road map to build your team's excellence in product information management, enabling the team to respond to the demands of the digitally empowered shopper by merchandising at scale.

  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Digital Asset Management For Customer Experience, Q1 2019

    Forrester's Overview Of 33 Digital Asset Management Providers

    March 11, 2019 Nick Barber

    You can use digital asset management (DAM) to reduce content recreation costs, increase operational efficiency, and improve rights management and compliance. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) professionals should use this report to understand the value they can expect from a digital asset management provider and to select one based on size and functionality.

  • For Enterprise Architecture Professionals

    REPORT: The Forrester Wave™: Enterprise Architecture Management Suites, Q1 2019

    The 12 Providers That Matter Most And How They Stack Up

    March 5, 2019 Gordon Barnett

    In our 35-criterion evaluation of enterprise architecture management suites (EAMS) providers, we identified the 12 most significant ones — Ardoq, Atoll Technologies, Avolution, BiZZdesign, BOC Group, LeanIX, MEGA International, Orbus Software, Planview, QPR Software, Software AG, and UNICOM Systems — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals select the right one for their needs.

  • For Enterprise Architecture Professionals

    REPORT: Invest In Fresh Skills As ECM Shifts To Modern Content Platforms

    Organization: The Enterprise Content Management Playbook

    February 25, 2019 Cheryl McKinnon

    As enterprise content management (ECM) investments shift to content services and cloud deployment models, the composition of the program team will change. Enterprise architecture (EA) professionals must lead their ECM program teams as they modernize; reinvest in new platforms; and adapt to new ways of creating, collaborating, and managing enterprise content. This is an update of a previously published report. Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it with our latest survey data on ECM.

  • For Enterprise Architecture Professionals

    REPORT: The Five Key Trends That Will Shape Your 2019 Content Services Strategy

    Landscape: The Enterprise Content Management Playbook

    February 25, 2019 Cheryl McKinnon

    Five key trends are shaping the enterprise content management (ECM) space. New business objectives, market imperatives, and cloud-based platforms compel technology and business decision makers to take a fresh look at their strategy and the platforms underlying it. This report will help enterprise architecture (EA) professionals make informed decisions about their content management agenda. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it to reflect new market trends across the landscape.

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