Enterprise Mobility

Mobile is not simply another device for IT to support with a shrunken website or a screen-scraped SAP application. Enterprise mobility is the manifestation of a much broader shift to new systems of engagement. These new systems help firms empower their customers, partners, and employees with context-aware apps and smart products.

Latest Research

  • For Infrastructure & Operations Professionals

    REPORT: Unified Endpoint Management (UEM) Finally Arrives

    Modernize Your Management Strategy To Improve Employee Experience

    January 18, 2018 David K. Johnson, Andrew Hewitt

    Employees expect infrastructure and operations (I&O) pros to deliver a productive experience across all their devices and apps — regardless of whether they're using mobile devices or PCs. While most companies manage their PCs and mobile devices with separate management tools, it's now possible to consolidate and use enterprise mobility management (EMM) as the primary tool to manage employee technology. This report explains how the UEM model offers a better experience for I&O pros and employees and contains best practices for modernizing your approach. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For CIO Professionals

    REPORT: China Tech Market Outlook, 2018 To 2019

    Technology Investment In Digital Innovation And Ecosystem Expansion Remains Strong As China Reforms

    January 16, 2018 Charlie Dai

    Technology spending in China will reach $234 billion in 2018 as the Chinese government and enterprises further drive necessary reforms by investing in technologies for digital innovation and ecosystem expansion. This report analyzes the key trends and factors that will affect tech purchases in China in 2018. CIOs can use this data to see where their peers are increasing spending and to accelerate their digital transformation to become customer-obsessed and stay competitive in the market.

  • For CIO Professionals

    REPORT: The Global Tech Market Outlook For 2018 To 2019

    Continued Tech Growth Will Peak In 2018 At 5.1% In Constant Currencies

    January 5, 2018 Andrew Bartels

    2017 turned out to be a more positive year for global economies and tech markets than we had expected at the start of the year. 2018 will continue that trend, but concerns about the outlook will resurface in 2019. To help CIOs navigate these shifting tech waters and deliver the technologies that win, serve, and retain customers, this report provides Forrester's projections for baseline growth in the global tech market — by region and country, product, and other dimensions like new project spending or business technology (BT).

  • For Infrastructure & Operations Professionals

    REPORT: Case Study: How To Transform The Employee Experience With Microapps

    CBSi's Journey To Solve Its Application Productivity Problem

    December 20, 2017 Michael Facemire, Andrew Hewitt

    Employees use a variety of mobile and desktop applications to access information they need to accomplish their jobs. However, these apps are often siloed, are difficult to manage, and don't offer a tailored experience that allows individual employees to focus on the tasks that matter most in their work. Infrastructure and operations (I&O) professionals should read this report to learn how one large media player used microapps to transform its employee application strategy and provide actionable, relevant data to its employees through a single digital portal.

  • For CIO Professionals

    REPORT: The 2018 Outlook For US Industries And Their Tech Budgets

    Chemicals And Insurance Lead The Way; Government And Media And Entertainment Are Lagging

    December 13, 2017 Andrew Bartels

    As CIOs and their business partners develop their tech budget plans based on their business' strategy and requirements, it can be useful to look at what other firms are doing, especially firms in their own industry. So, in this report, we provide our forecasts by industry and high-level tech budget benchmarks for tech spending as a percentage of revenues by industry. We also address each industry's tech spending by category and the split between business technology (BT) and back-office technology spending.

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