Enza Iannopollo

Senior Analyst Serving Security & Risk Professionals

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Enza is a senior analyst on the Security & Risk team and a Certified Information Privacy Professional (CIPP/E). Enza helps organizations worldwide design and execute strategies that leverage privacy to drive differentiation in the marketplace. Her research focuses on the impact of internet regulations and data privacy issues on digital business models as well as the technologies that underpin them. Her research coverage includes data protection, privacy in the context of cloud computing, analytics, and the internet of things. Enza speaks regularly at national and international executive conferences and her research is often quoted in the media, including The Wall Street Journal and Forbes.

Previous Work Experience

Prior to joining the Security & Risk team, Enza was a researcher on the CIO team; before that, she was a research associate on the BT Futures team. She collaborated on a variety of research reports, covering cloud computing, analytics, smart cities, and connected business. She has also delivered Webinars and presentations to clients.

Education

Enza earned a B.A. in political science and an M.A. in public policy, magna cum laude, from the University of Roma; she also earned an M.Sc. with merit in regulation from the London School of Economics. Enza recently completed an intensive course at the London School of Economics focusing on IPRs and the security and privacy of cyberspace. Enza speaks fluent Italian and English.

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Enza Iannopollo

Senior Analyst Serving Security & Risk Professionals

Read Enza's blog posts

Previous Work Experience

Education

Research Coverage

Enza Iannopollo's Research

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For Security & Risk Professionals

REPORT: Gauge Your Data Security And Privacy Maturity

Assessment: The Data Security And Privacy Playbook

September 27, 2019Enza Iannopollo, Heidi Shey

To transition from an organization that treats privacy and data security as compliance requirements to achieve the lowest possible cost, to one that champions privacy and uses its technology prowess to differentiate the brand, you need to know where to start. This report guides security, privacy, and other risk pros through The Forrester Data Security And Privacy Maturity Assessment so you can gauge where your firm is on its journey and discover which core competencies you need to strengthen or develop.
For B2C Marketing Professionals

REPORT: Build A Data Privacy Organization That Balances Marketing Innovation And Customer Expectations

Organization: The Customer Trust And Privacy Playbook

September 13, 2019 Fatemeh Khatibloo, Heidi Shey, Enza Iannopollo

How companies handle and protect consumer data privacy is more than a compliance issue: It's a competitive differentiator. As a result, firms need to develop a cohesive privacy strategy and program, one in which B2C marketing leaders must actively participate. This report outlines the capabilities necessary to build a comprehensive consumer data privacy program, with an emphasis on the roles that marketing and business strategy leaders must play. This is an update to a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.
For Security & Risk Professionals

REPORT: The Top Security Technology Trends To Watch, 2019

Eight Security And Risk Technologies Will Disrupt Security And Risk Practices

August 1, 2019 Amy DeMartine, Heidi Shey, Enza Iannopollo, Andras Cser, Jeff Pollard, Paul McKay, Merritt Maxim

Analysts from Forrester's security and risk (S&R) research team drew insight from client inquiries, research projects, and industry perspectives to uncover the top eight security technologies to watch. Using a disruption index that covers six criteria, we rated each technology to highlight how these technologies will shine and struggle in the future. Security and risk pros should use this report to cut through the hype and assess technologies that will disrupt practices within three years.
For Security & Risk Professionals

REPORT: The Forrester Tech Tide™: Data Security And Privacy, Q3 2019

Tools And Technology: The Data Security And Privacy Playbook

July 22, 2019 Heidi Shey, Enza Iannopollo

Data security and privacy is critical to firms' ability to win, serve, and retain their customers. To protect sensitive data, meet compliance, and continue to mature their practices for data security and privacy, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of 20 key technology categories that support data security and privacy. Security and risk professionals should read this report to shape their firm's investment approach to these technologies.
For Security & Risk Professionals

REPORT: The Top Trends Shaping Privacy In 2019

A Forrester Guide To The Macro Trends And Key Takeaways From The IAPP Global Privacy Summit 2019

July 10, 2019Enza Iannopollo, Heidi Shey

May 2019 was a significant month in the privacy field: It was not only the first anniversary of GDPR, but thousands of privacy professionals also gathered in Washington, D.C. for the International Association of Privacy Professionals (IAPP) annual Global Privacy Summit (GPS), the largest privacy conference in history. This annual report identifies key trends from the summit and in the broader privacy industry; it examines what they mean for security, privacy, and other risk professionals and their organizations.

For Security & Risk Professionals

REPORT: The Future Of Data Security And Privacy: Growth And Competitive Differentiation

Vision: The Data Security And Privacy Playbook

August 15, 2018 Heidi Shey, Enza Iannopollo

Data is the lifeblood of digital businesses; protecting it from theft, misuse, and abuse is the top responsibility of every security and privacy leader. Hacked customer data can erase millions in profits, stolen IP can destroy competitive advantage, and privacy abuses can bring unwanted scrutiny, regulatory fines, and damaged reputations. Security and privacy pros must ensure that security travels with the data across the business ecosystem, position data security and privacy as competitive differentiators, and build a new kind of customer relationship. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
For Security & Risk Professionals

REPORT: Develop Data Privacy Metrics That Matter To The Business

Performance Management: The Data Security And Privacy Playbook

April 24, 2018Enza Iannopollo

A commitment to security and privacy enables firms to build trusted customer relationships that increase revenue. Security and privacy teams must establish data security and privacy programs that deliver on this commitment. This report gives S&R professionals, including CISOs, privacy officers, and their teams, a set of metrics that help track the achievements of their programs beyond operational effectiveness and compliance. This is an update of a previously published report; Forrester updates it regularly for data accuracy and relevance.
For Security & Risk Professionals

REPORT: TechRadar™: Data Security And Privacy, Q4 2017

October 4, 2017 Heidi Shey, Enza Iannopollo, Stephanie Balaouras, Alexander Spiliotes

As data volumes explode, it's becoming a Herculean task to protect sensitive data from cybercriminals and malicious actors while preventing privacy infringements and abuses — intentional and unintentional. Every day, vendors introduce a new product or service that claims to be the silver bullet for data security and privacy challenges. This TechRadar assesses 20 of the key traditional and emerging data security and privacy technologies that security and privacy leaders and their staffs can use to underpin a holistic strategy.
For Security & Risk Professionals

REPORT: The Five Milestones To GDPR Success

Road Map: The Data Security And Privacy Playbook

December 24, 2018Enza Iannopollo

May 25, 2018 marked the beginning of GDPR enforcement, but many firms are still behind on their compliance road map. We believe that fines and enforcement actions are just weeks ahead and that companies must quickly get up to speed. This report helps privacy and security professionals prioritize their GDPR activities and lays out the key milestones they must reach to finally achieve compliance.
For Security & Risk Professionals

REPORT: The Forrester Privacy And GDPR Maturity Model

April 21, 2017Enza Iannopollo, Renee Murphy, Fatemeh Khatibloo

Protecting customers' privacy is a priority for firms around the world. But data privacy standards differ widely from one country to the next — in fact, there are over 100 variations globally. Security and privacy professionals must protect customers' personal data following laws and expectations without paralyzing the business with over-segmentation and lockdown of company systems. The Forrester Privacy And GDPR Maturity Model helps firms assess the effectiveness of their privacy practices and prioritize initiatives that ready them for GDPR compliance. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.