Enza   Iannopollo

Enza Iannopollo

Senior Analyst Serving Security & Risk Professionals

Enza is a senior analyst on the Security & Risk team and a Certified Information Privacy Professional (CIPP/E). Enza helps organizations worldwide design and execute strategies that leverage privacy to drive differentiation in the marketplace. Her research focuses on the impact of internet regulations and data privacy issues on digital business models as well as the technologies that underpin them. Her research coverage includes data protection, privacy in the context of cloud computing, analytics, and the internet of things. Enza speaks regularly at national and international executive conferences and her research is often quoted in the media, including The Wall Street Journal and Forbes.

Previous Work Experience

Prior to joining the Security & Risk team, Enza was a researcher on the CIO team; before that, she was a research associate on the BT Futures team. She collaborated on a variety of research reports, covering cloud computing, analytics, smart cities, and connected business. She has also delivered Webinars and presentations to clients.

Education

Enza earned a B.A. in political science and an M.A. in public policy, magna cum laude, from the University of Roma; she also earned an M.Sc. with merit in regulation from the London School of Economics. Enza recently completed an intensive course at the London School of Economics focusing on IPRs and the security and privacy of cyberspace. Enza speaks fluent Italian and English.

Enza Iannopollo

Senior Analyst Serving Security & Risk Professionals

Enza is a senior analyst on the Security & Risk team and a Certified Information Privacy Professional (CIPP/E). Enza helps organizations worldwide design and execute strategies that leverage privacy to drive differentiation in the marketplace. Her research focuses on the impact of internet regulations and data privacy issues on digital business models as well as the technologies that underpin them. Her research coverage includes data protection, privacy in the context of cloud computing, analytics, and the internet of things. Enza speaks regularly at national and international executive conferences and her research is often quoted in the media, including The Wall Street Journal and Forbes.

Previous Work Experience

Prior to joining the Security & Risk team, Enza was a researcher on the CIO team; before that, she was a research associate on the BT Futures team. She collaborated on a variety of research reports, covering cloud computing, analytics, smart cities, and connected business. She has also delivered Webinars and presentations to clients.

Education

Enza earned a B.A. in political science and an M.A. in public policy, magna cum laude, from the University of Roma; she also earned an M.Sc. with merit in regulation from the London School of Economics. Enza recently completed an intensive course at the London School of Economics focusing on IPRs and the security and privacy of cyberspace. Enza speaks fluent Italian and English.

Enza Iannopollo's Research

Most RecentMost Popular
  • For B2C Marketing Professionals

    REPORT: Predictions 2019: Privacy And Data Ethics

    Entitled Consumers Will Force Firms To Course Correct Poor Practices

    November 5, 2018 Fatemeh Khatibloo, Stephanie Balaouras, Enza Iannopollo, Stephanie Liu, Jeff Pollard, Heidi Shey

    The marketing-privacy ecosystem is about to change — again. If 2018 was the year of regulatory action, then 2019 will be the year of consumer action. This will open new opportunities for brands that choose to make privacy a competitive differentiator, and create significant business risk for those that choose to ignore it. This report lays out Forrester's five predictions for how the evolution of privacy and data ethics will impact marketers in 2019.

  • For Security & Risk Professionals

    REPORT: Commit To Privacy As A Corporate Social Responsibility

    Appeal To Increasingly Concerned Customers With An Authentic Shift In Culture

    October 16, 2018Enza Iannopollo

    Customers are increasingly demanding protection for and control over their data. Firms do a better job of associating privacy with their brand and inspiring customer trust when they embrace privacy as a corporate social responsibility (CSR). This CSR practices of Fortune 100 firms and explains the best ways security and privacy professionals can work to adopt privacy as a responsibility for all employees.

  • For Security & Risk Professionals

    REPORT: Gauge Your Data Security And Privacy Maturity

    Assessment: The Data Security And Privacy Playbook

    October 5, 2018Enza Iannopollo, Heidi Shey

    To transition from an organization that treats privacy and data security as compliance requirements to achieve the lowest possible cost, to one that champions privacy and uses its technology prowess to differentiate the brand, you need to know where to start. This report guides security, privacy, and other risk pros through Forrester's Data Security And Privacy Maturity Assessment so you can gauge where your firm is on its journey and discover which core competencies you need to strengthen or develop.

  • For Customer Experience Professionals

    REPORT: Don't Let Government Derail Your Customer Experience Innovation

    Six Ways That CX Pros Can Drive The Conversation On Government Relations And Customer Experience

    October 2, 2018 TJ Keitt, Rick Parrish, Enza Iannopollo

    In the race to create great customer experience (CX), companies are pushing the envelope on data collection, employment practices, product classifications, and more. Many of these innovations challenge existing laws and can lead to fines, arrests, and prosecutions. This report provides a framework that CX pros can use to guide their companies' approaches to CX innovation in a world of complex regulations and fierce competition. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it to reflect new regulatory developments, especially the European Union's General Data Protection Regulation (GDPR).

  • For CIO Professionals

    REPORT: Assess Your Cybersecurity And Privacy Maturity

    Assessment: The Cybersecurity And Privacy Playbook

    September 25, 2018Enza Iannopollo, Renee Murphy

    Weak cybersecurity and privacy practices reflect poorly on your company's brand, making it less attractive to customers, partners, employees, and investors. CIOs who want to drive business success must regularly assess their organization's approach to cybersecurity and privacy, then partner with their security and privacy colleagues to improve their programs. This report details the key capabilities that CIOs should focus on when measuring the maturity of their cybersecurity and privacy programs, providing a framework and tool for self-assessment.

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