Comprising 47 countries, islands, and other territories, Europe is the world's sixth-largest continent and — with more than 700 million inhabitants — home to approximately 12% of the total global population. Europe is bordered by numerous bodies of water, including the Mediterranean Sea, and is separated from Asia by the Caspian and Black Seas and Russia's Ural Mountains. Beginning in 1993, a series of treaties led to the expansion of the European Union as a geopolitical organization comprising more than 25 countries.

Latest Research

  • For Security & Risk Professionals

    REPORT: How To Implement Zero Trust Security In Europe

    April 17, 2019 Paul McKay, Chase Cunningham, Enza Iannopollo

    Large technology companies and the US Federal Government have adopted Zero Trust (ZT) as their next-generation security model. 2019 is the year that Zero Trust hits the mainstream in Europe. Security and risk professionals should read this report to understand how to apply the ZT framework in international organizations with European operations.

  • For Security & Risk Professionals

    REPORT: The Business Case For Security Awareness And Training

    How To Measure Changes In Security Behavior And Culture

    April 11, 2019 Jinan Budge, Claire O'Malley

    Everyone has long recognized the importance of the human element to cybersecurity, yet we still see staff acting unwisely and inviting threat actors into our networks. It's clear that something isn't working. Historically, security awareness and training (SA&T) efforts have been half-hearted and investment in more sophisticated solutions has been limited. But done right, SA&T initiatives can foster security-aware behaviors and change the culture throughout your organization. This report shows security and risk (S&R) pros how to measure the benefit of SA&T initiatives and solutions to justify more investment. This is an update of a previously published report; Forrester reviews and update it periodically for continued relevance and accuracy.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Digital Trends 2019: European Wealth And Investment Management

    Maintain Your Digital Course Through Choppy Waters

    April 5, 2019 Oliwia Berdak

    European wealth and investment firms face a host of challenges in 2019. Political uncertainty and slowing economies are driving market volatility and redemptions. As these begin to bite, firms must resist the urge to cut costs blindly. Instead, firms should invest in digital technology to build a differentiated customer experience, drive operational agility, and experiment with digital business models necessary to thrive in this challenging environment.

  • For Security & Risk Professionals

    REPORT: Security Budgets Europe, 2019: Budgets Rise And Security Services Overtake Products

    March 21, 2019 Paul McKay

    This year, European CISOs must contend with a shaky economic outlook, a geopolitically complex threat landscape, and further regulatory scrutiny. Read this report to find out how European security and risk (S&R) leaders will invest their resources to handle those challenges.

  • For Customer Experience Professionals

    REPORT: The UK Retail Customer Experience Index, 2018

    How UK Retail Brands Earn Loyalty With The Quality Of Their Experience

    March 12, 2019 Michelle Beeson, Alex Causey

    How well do leading retailers earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 14 UK multichannel retailers and four UK digital retailers that were analyzed as part of the UK CX Index. We also unveil surprising trends in CX quality and the role that emotion plays in CX. Customer experience professionals can use this report to inform their ongoing improvement efforts.

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