Log in to watch this webinar
Client log in
Welcome back. Log in to your account to continue.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this webinar
This webinar is available for purchase ($300).
Description
Determined fraudsters today bypass security measures like passwords and knowledge-based authentication, and they use social engineering to collect credentials to take over victims' accounts. Customers who engage with customer service representatives and interactive voice response systems expect businesses to protect their identities and privacy, and do so without materially affecting the convenience of these interactions. In this Webinar, we cover how performance and technology advances are elevating voice biometrics as a viable option for customer authentication and fraud prevention, and we highlight the key players to watch in this market.
Agenda:
- Voice Biometrics 101: How It Works, Why Now, Expected Benefits
- Active Versus Passive Voice Biometrics
- Voice Biometrics Vendor Landscape
Key takeaways:
- Learn why voice biometrics stands apart from other forms of two-factor authentication.
- Understand the pros and cons of different deployment approaches.
- Gain an overview of the vendor landscape.
Vendors mentioned: Agnitio, Auraya Systems, Authentify, KeyLemon, Nuance, ValidSoft, Verint System, VoiceTrust, and VoiceVault
Technical information
You'll receive an email with dialing and Webex instructions prior to the Webinar.
Webinar FAQs
See the Webinar FAQs for answers to technical and other Webinar questions.