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Business Technographics

Forrester Analytics Business Technographics® Networks And Telecom Survey, 2021

Surveyed Date
May 2021
Number of Respondents


Survey Topics

  • General networking questions and priorities
  • 5G networks
  • Edge technologies
  • Extended reality
  • Internet of things (IoT)
  • Software-defined networks (SDNs)
  • Unified communications
  • Contact center
  • Wide-area network
  • Small business
  • Managed services
  • Purchase source
  • Budget

Survey Methodology

The Forrester Analytics Business Technographics Networks And Telecom Survey, 2021, was fielded from February through March 2021. This online survey included 3,865 respondents in Australia, Canada, China, France, Germany, India, the UK, and the US from companies with two or more employees.

Forrester’s Business Technographics ensures that the final survey population contains only those with significant involvement in the planning, funding, and purchasing of business and technology products and services. Dynata fielded this survey on behalf of Forrester. Survey respondent incentives included points redeemable for gift certificates.

Please note that the brand questions included in this survey should not be used to measure market share. The purpose of Forrester’s Business Technographics brand questions is to show usage of a brand by a specific target audience at one point in time.

Interactive Dashboards

Drawn from our Business Technographics® data and analytics services, dashboards can be customized by demographics, regions, segments, and attitudes.

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