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Forrester's Forum For Technology Leaders

Lead Your Customer-Obsessed Technology Agenda

Monday, April 27, 2015 - Tuesday, April 28, 2015Orlando, FL

This Forum has Passed.

About The Forum

Leaders at every size and type of enterprise now recognize that keeping pace in the post-digital age requires focusing your corporate strategy on the customer. We will focus on four specific categories of technology: customer life-cycle solutions, interaction platforms, digital delivery and aggregation, and infrastructure and content. Our agenda will deliver outcome-oriented analysis and advice, driven by Forrester's best analysts and from technology leaders from key industries. You will leave this Forum knowing how to:

  • Create a shared definition and view of customer obsession.
  • Centralize, operationalize, and distribute customer data.
  • Align strategic priorities so that technology innovation is focused on customers.
  • Prioritize your business technology to-do list to deliver relevant and consistent experiences to customers.
  • Drive the organizational and cultural changes required within your technology team to deliver on customer obsession.


Speaker Submission

Interested in submitting a speaker proposal for a Forrester Forum? Please fill out our submission form. If your submission is selected, a member of the Forrester Events team will contact you.

Who Should Attend?

Technology management leaders including:

  • Application development and delivery professionals.
  • CIOs.
  • Enterprise architecture professionals.
  • Infrastructure and operations professionals.
  • Security and risk professionals.
  • Sourcing and vendor management professionals.

Why Attend?

Forrester Forums are live experiences that showcase our best and newest research, with analysts and industry-leading speakers who inspire and challenge you to embrace change.

Learn from thought leaders. Gain fresh insights and actionable advice for your critical business initiatives.

Hear from your peers. Get inspired by industry speakers' success stories and network with peers who face challenges similar to yours.

Engage with Forrester analysts. Meet with our analysts to discuss how you can apply their insights in your organization.