Forrester's Forrsights Workforce Employee Survey, Q4 2011, was fielded to 9,912 technology end users located in Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan, Malaysia, Mexico,New Zealand, the Philippines, Russia, Singapore, the UK, and the US from small and medium-size business (SMB) and enterprise companies with 20 or more employees. This survey is part of Forrester's Forrsights for Business Technology and was fielded from September 2011 to November 2011. Toluna fielded this survey online on behalf of Forrester. Survey respondent incentives include points redeemable for rewards,as well as sweepstakes entries. We have provided exact sample sizes in this report on a question-by-question basis.Each calendar year, Forrester's Forrsights for Business Technology fields business-to-business technology studies in 17 countries spanning North America, Latin America, Europe, and developed and emerging Asia.For quality control, we carefully screen respondents according to job title and function. Forrester's Forrsights for Business Technology ensures that the final survey population contains only those who use aPC or smartphone for work at least 1 hour per day. Additionally, we set quotas for company size (number of employees) and job function as a means of controlling the data distribution. Forrsights uses only superior data sources and advanced data-cleaning techniques to ensure the highest data quality.
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