Frank E.  Gillett

Frank E. Gillett

Vice President, Principal Analyst Serving CIO Professionals

Frank serves CIOs, plus their teams and tech industry suppliers, by predicting the disruption and business impact of the Internet of Things, connected home, connected car, and the landscape of emerging technologies. Working from Forrester's Cambridge, Massachusetts headquarters, he investigates emerging trends and technologies — and their adoption by pioneering customers — to predict the impact on businesses, employees, and consumers across the globe. Frank's leading work includes predicting the rise of the personal cloud and digital self, the reinvention of the post-mobile PC, the emergence of new computing infrastructure such as microservers and GPU compute, and predicting the internal private cloud in 2002. Frank works with CIOs, CTOs, strategists, competitive analysts, and marketing execs across many industries, including high tech, insurance, automotive, and manufacturing. He is knowledgeable about many technology companies, including Amazon, AMD, Apple, Dropbox, Evernote, Google, HP, IBM, Intel, Lenovo, Microsoft, Nuance, and Nvidia.

Previous Work Experience

Before joining Forrester in 1998, Frank consulted on business process re-engineering for the insurance industry and worked on supply chain quality at General Motors. His 30 years of work experience includes exposure to banking, finance, insurance, manufacturing, public works, professional services, food service, and photography. Frank is routinely quoted in leading media outlets, such as AFP, Bloomberg, BusinessWeek, CBC, Forbes, Fortune, NPR, Marketplace, Mashable, On Point with Tom Ashbrook, Reuters, TechCrunch, The Economist, The New York Times, and The Wall Street Journal. Frank has presented at many events including SxSW, Interop, Strata Online, and Forrester Forums in the US, Europe, and India.

Education

Frank earned master's degrees from the MIT Sloan School of Management and the MIT Technology and Policy Program. He graduated from Duke University with a B.S. in mechanical engineering and a second major in international relations. Frank has lived in Massachusetts, Ohio, North Carolina, California, England, and Puerto Rico, where he learned to speak Spanish. He has traveled to more than 20 countries.

Frank E. Gillett

Vice President, Principal Analyst Serving CIO Professionals

Frank serves CIOs, plus their teams and tech industry suppliers, by predicting the disruption and business impact of the Internet of Things, connected home, connected car, and the landscape of emerging technologies. Working from Forrester's Cambridge, Massachusetts headquarters, he investigates emerging trends and technologies — and their adoption by pioneering customers — to predict the impact on businesses, employees, and consumers across the globe. Frank's leading work includes predicting the rise of the personal cloud and digital self, the reinvention of the post-mobile PC, the emergence of new computing infrastructure such as microservers and GPU compute, and predicting the internal private cloud in 2002. Frank works with CIOs, CTOs, strategists, competitive analysts, and marketing execs across many industries, including high tech, insurance, automotive, and manufacturing. He is knowledgeable about many technology companies, including Amazon, AMD, Apple, Dropbox, Evernote, Google, HP, IBM, Intel, Lenovo, Microsoft, Nuance, and Nvidia.

Previous Work Experience

Before joining Forrester in 1998, Frank consulted on business process re-engineering for the insurance industry and worked on supply chain quality at General Motors. His 30 years of work experience includes exposure to banking, finance, insurance, manufacturing, public works, professional services, food service, and photography. Frank is routinely quoted in leading media outlets, such as AFP, Bloomberg, BusinessWeek, CBC, Forbes, Fortune, NPR, Marketplace, Mashable, On Point with Tom Ashbrook, Reuters, TechCrunch, The Economist, The New York Times, and The Wall Street Journal. Frank has presented at many events including SxSW, Interop, Strata Online, and Forrester Forums in the US, Europe, and India.

Education

Frank earned master's degrees from the MIT Sloan School of Management and the MIT Technology and Policy Program. He graduated from Duke University with a B.S. in mechanical engineering and a second major in international relations. Frank has lived in Massachusetts, Ohio, North Carolina, California, England, and Puerto Rico, where he learned to speak Spanish. He has traveled to more than 20 countries.

Frank E. Gillett's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: Predictions 2019: The Internet Of Things

    IoT's Business Promise Persists After A Consumer Reckoning

    November 6, 2018 Michele Pelino, Frank E. Gillett, Julie A. Ask, Nigel Fenwick, Paul Miller, Dan Bieler, Bill Martorelli, Merritt Maxim

    This report shares Forrester's 2019 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected products and business processes.

  • For CIO Professionals

    REPORT: Emerging Technology Spotlight: Nanotechnology

    Nanotech Will Revolutionize Many Fields — Eventually

    November 5, 2018Frank E. Gillett

    Nanotech — the exploitation of quantum mechanical properties of matter at microscopic dimensions — has been evolving in the lab since the late 1980s. It now has the potential to spawn breakthrough innovations in biology, chemistry, materials, medicine, and physics. CIOs and business technology leaders should read this brief to get a first glimpse into where and how nanotechnology may drive innovative and dramatic new products and capabilities.

  • For CIO Professionals

    REPORT: Leverage A Portfolio Of Innovation In Your Industry For Market Leadership

    Automotive Industry Uses Five Innovation Types To Arrive At Success

    October 17, 2018 James Staten, Frank E. Gillett

    Market leaders in the automotive industry are prioritizing innovation types that help them drive market change rather than simply respond to those disrupting the market. CIOs wanting to lead their market in other industries need to know that, while it's necessary to respond to disruptors, the most effective strategy is to use the disruptor's methodology: Identify an emerging customer need that you can address through new offerings and services. This report details five innovation types to help CIOs achieve market success.

  • For CIO Professionals

    REPORT: Forrester Analytics: Internet-Of-Things Spending Forecast, 2017 To 2023 (Global)

    ForecastView Document

    October 3, 2018 Jennifer Adams, Frank E. Gillett, Michele Pelino

    The internet of things (IoT) connects the physical world to the digital world by networking devices to monitor, collect, and analyze data while driving valuable insights. IoT-enabled solutions are helping enterprises transform business processes and operations. The IoT landscape continues to change rapidly as advances in software, hardware, and sensors continue to revolutionize IoT offerings. Our forecast breaks out global IoT market growth by region, 11 use cases, and 12 industry segments.

  • For CIO Professionals

    REPORT: Use IoT To Link Physical Operations And Digital Business

    Integrated Systems Of Insight Create Competitive Advantage

    July 18, 2018 Brian Hopkins, Frank E. Gillett

    In many companies, internet-of-things (IoT) projects are isolated, with no connection to digital business initiatives. Companies miss out on combining real-world insights with digital business processes. Even when IoT data is integrated with digital systems, today's big data analytics approaches can't support real-time insight and action. The CIOs that do integrate IoT-enabled physical processes with digital systems will create big competitive advantages. This report shows how systems of insight, connected via microservices, can help you become a leader.

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