Speaker Biography

Glenn O'Donnell

VP, Research Director

Sessions Featuring This Speaker

Forrester's Forum For Technology Management Leaders


  • 01:00 PM - 01:40 PM

    Your Transition To Managing And Securing Digital Assets

    Infrastructure, operations, and security teams face significant changes in how to manage and secure the digital assets leveraged by your business and critical to your company’s strategy. Big changes are required around people, processes, and technology. Learn how to:

    • Industrialize their I&O organization for greater agility.
    • Adapt their I&O management strategies for security and adoptability.
    • Continually improve to meet the evolving digital strategies of the business.

Research Focus

Glenn leads the team researching automation, data center technologies, networking, the internet of things (IoT), and edge computing. He is widely regarded as a top thought leader in technology development and operations, automation, and the broader social implications of technology evolution. His own current research themes focus on technology dependability, automating operations in IT and beyond, technology provider viability, and 5G wireless issues. He revels in fighting the status quo and finding comfort outside his comfort zone.

Previous Work Experience

Glenn has been a technology innovator since 1980. Prior to joining Forrester, Glenn was a major force in transforming EMC's resource management software business as a marketing lead and strategic contributor. He is also a former IT operations analyst at META Group. He spent two decades in various companies within the Bell System, including Western Electric, Bell Labs, AT&T, and, finally, Lucent Technologies, where he held increasingly influential roles in technology development, IT operations, and enterprise architecture.


Glenn studied electrical engineering at Lincoln Technical Institute and computer science at Moravian College.