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Business Technographics

Global Business Technographics® Workforce Benchmark Recontact Survey, 2019

Surveyed Date
October 2019
Number of Respondents


Survey Topics

  • Working style
  • Collaboration scenarios
  • Device security
  • Security attitudes
  • Information risk profile
  • Automation
  • Software acquisition

Survey Methodology

The Forrester Analytics Global Business Technographics Workforce Benchmark Recontact Survey, 2019, was fielded in July and August 2019. This online survey included 7,388 respondents in Australia, Canada, China, France, Germany, India, the UK, and the US from companies with two or more employees who had already participated in our Global Workforce Benchmark Survey, 2019.

Forrester’s Business Technographics ensures that the final survey population only includes information workers who use a connected device for work at least 1 hour per day. Dynata fielded this survey on behalf of Forrester. Survey respondent incentives included points redeemable for gift certificates.

Please note that the brand questions included in this survey should not be used to measure market share. The purpose of Forrester’s Business Technographics brand questions is to show usage of a brand by a specific target audience at one point in time.

Interactive Dashboards

Drawn from our Business Technographics® data and analytics services, dashboards can be customized by demographics, regions, segments, and attitudes.

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