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Business Technographics

Global Business Technographics® Workforce Benchmark Survey, 2018

Surveyed Date
September 2018
Number of Respondents


Survey Topics

  • Employee experience
  • Device usage
  • Device inventory
  • Device preferences
  • Device ownership and BYO
  • App usage
  • App inventory
  • App ownership
  • App attitudes
  • Mobile wireless services

Survey Methodology

The Forrester Analytics Global Business Technographics® Workforce Benchmark Survey, 2018, was fielded from June through August 2018. This online survey included 13,800 respondents in Australia, Canada, China, France, Germany, the UK, and the US from companies with two or more employees.

Forrester Analytics' Business Technographics ensures that the final survey population includes only information workers who use a connected device for work at least 1 hour per day. Research Now fielded this survey on behalf of Forrester. Survey respondent incentives include points redeemable for gift certificates.

Please note that the brand questions included in this survey should not be used to measure market share. The purpose of Forrester Analytics’ Business Technographics brand questions is to show usage of a brand by a specific target audience at one point in time.

Interactive Dashboards

Drawn from our Business Technographics® data and analytics services, dashboards can be customized by demographics, regions, segments, and attitudes.

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