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Business Technographics

Global Business Technographics® Workforce Benchmark Survey, 2019

Surveyed Date
September 2019
Number of Respondents


Survey Topics

  • Employee experience
  • Device usage
  • Device inventory
  • App usage
  • Device preferences
  • Device ownership and BYO
  • App inventory
  • App ownership
  • App attitudes
  • Mobile wireless services

Survey Methodology

The Forrester Analytics Global Business Technographics Workforce Benchmark Survey, 2019, was fielded in June and July 2019. This online survey included 15,655 respondents in Australia, Canada, China, France, Germany, India, the UK, and the US from companies with two or more employees.

Forrester’s Business Technographics ensures that the final survey population includes only information workers who use a connected device for work at least 1 hour per day. Dynata fielded this survey on behalf of Forrester. Survey respondent incentives include points redeemable for gift certificates.

Please note that the brand questions included in this survey should not be used to measure market share. The purpose of Forrester’s Business Technographics brand questions is to show usage of a brand by a specific target audience at one point in time.

Interactive Dashboards

Drawn from our Business Technographics® data and analytics services, dashboards can be customized by demographics, regions, segments, and attitudes.

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