Gordon Barnett

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Gordon serves Enterprise Architecture Professionals, focusing on the best practices for business and enterprise architecture. He is a recognized expert in enterprise architecture, strategy, governance, and organizational design. Gordon's research focuses on the methods, approaches, frameworks, tools, and techniques of business and enterprise architecture that enable all stakeholders to make more informed decisions about how to address current and future business challenges.

Previous Work Experience

Gordon comes to Forrester with more than 35 years of IT/BT experience, in financial services, telecommunications, information technology, and governmental organizations. Prior to Forrester, Gordon set up and chaired many organizations' enterprise architecture practices; spoke at industry events on enterprise architecture, strategy, and governance; and contributed to Forrester analyst research as a member of our EA Forrester Leadership Boards. While a CIO for a UK police force, Gordon cochaired the National EA Board and represented all of the NW Police forces on the board.

Education

Gordon has a Ph.D. in business administration (specializing in eCommerce) from Northcentral University, an MBA from Huron University, and a B.A. (first-class honors) from Kingston University in the UK. Gordon is also an ACCA accountant.

Gordon Barnett's Research

  • For Enterprise Architecture Professionals

    Report: An Effective CX Transformation Needs EA Insight

    Customer experience (CX) management is top of mind for many companies, but creating the broad organizational alignment necessary for long-term success is dependent on a well-coordinated CX progr...

  • For Enterprise Architecture Professionals

    Report: Effective BA Processes And Deliverables Lead To A Better Business Strategy

    External demands, such as customer and competitive shifts and internal operational changes, drive business change. Business architecture (BA) methods and techniques can help analyze these demand...

  • For Enterprise Architecture Professionals

    Report: Business Architecture 2020 — Evolving To Influence Business Strategy

    Today, many business architecture (BA) practices focus on shaping projects and must constrain their efforts within the boundaries of the organization. But in the age of the customer, market dema...

  • For Enterprise Architecture Professionals

    Report: Build A Business Architecture Around Five Roles

    Many business architecture (BA) practices define what they do and how they organize their resources based on a one-size-fits-all model rather than with a view toward stakeholder value. The commo...

  • For Enterprise Architecture Professionals

    Report: Enhance Cost-To-Serve Models To Guide Strategy Choice

    Successful digital businesses always face choices on strategic execution. Cost-to-serve (CTS) frameworks are widely used techniques for guiding investment decisions. But these frameworks have no...

  • For Enterprise Architecture Professionals

    Report: Four Steps To Build A Best Practice BA Road Map

    As firms become customer-obsessed, effective business architecture (BA) practice becomes essential. However, too often, business-focused enterprise architecture (EA) professionals struggle to cr...

  • For Enterprise Architecture Professionals

    Report: Create A Business Architecture Program That Addresses Customer Expectations

    Firms are challenged with understanding the impact of technology, business model, and customer disruption. So firms are seeking new approaches to define, plan, and execute customer-driven strate...

  • For Enterprise Architecture Professionals

    Report: The Agile Planning Ecosystem Takes Center Stage

    Customer obsession demands agility in both strategic planning and execution. Delivering on those strategies in fast-paced business environments requires systematic thinking that affects funding ...

  • For Enterprise Architecture Professionals

    Report: Business Architecture 2020 — Evolving To Influence Business Strategy

    Today, many business architecture (BA) practices focus on shaping projects and must constrain their efforts within the boundaries of the organization. But in the age of the customer, market dema...

  • For Enterprise Architecture Professionals

    Report: Develop A Business Architecture Strategy Aligned With Customer Challenges

    Many organizations are redesigning or reinventing their business models to make themselves more customer-focused and agile. However, Forrester's clients have recognized a growing gap between an ...

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