Gordon   Barnett

Gordon Barnett

Principal Analyst Serving CIO Professionals

Gordon serves CIOs, focusing on the best practices for business, technology, and enterprise architecture transformation. He is a recognized expert in helping companies use enterprise architecture, strategy, governance, and organizational design to address their current and future business challenges in the age of the customer.

Previous Work Experience

Gordon came to Forrester with more than 35 years of business and technology management experience in financial services, telecommunications, information technology, and governmental organizations. Prior to Forrester, Gordon served in various roles including CIO, CTO, chief architect, and business unit general manager.

Education

Gordon has a Ph.D. in business administration (specializing in consumer behavior in eCommerce) from Northcentral University; an MBA from Huron University; an M.A. in finance (specializing in M&A) from London Business School; and a B.A. (first-class honors) from Kingston University in the UK. Gordon is also an ACCA accountant.

Gordon Barnett

Principal Analyst Serving CIO Professionals

Gordon serves CIOs, focusing on the best practices for business, technology, and enterprise architecture transformation. He is a recognized expert in helping companies use enterprise architecture, strategy, governance, and organizational design to address their current and future business challenges in the age of the customer.

Previous Work Experience

Gordon came to Forrester with more than 35 years of business and technology management experience in financial services, telecommunications, information technology, and governmental organizations. Prior to Forrester, Gordon served in various roles including CIO, CTO, chief architect, and business unit general manager.

Education

Gordon has a Ph.D. in business administration (specializing in consumer behavior in eCommerce) from Northcentral University; an MBA from Huron University; an M.A. in finance (specializing in M&A) from London Business School; and a B.A. (first-class honors) from Kingston University in the UK. Gordon is also an ACCA accountant.

Gordon Barnett's Research

Most RecentMost Popular
  • For Enterprise Architecture Professionals

    REPORT: Defining The EA Service Catalog

    Processes: The EA Practice Playbook

    December 26, 2018Gordon Barnett

    Enterprise architecture (EA) stakeholders determine the value of EA. If stakeholders do not find EA services effective and easy to use or understand — or if they do not enjoy consuming them — they will perceive EA services as having no value. This leads to two challenges for EA leaders: how to identify drivers of value considering stakeholders' most pressing priorities and how to scale and improve the value that EA provides. This is an update of a previously published report. Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: Understand EA Stakeholders And Their Needs

    Business Case: The EA Practice Playbook

    December 19, 2018Gordon Barnett

    Today's enterprise architecture (EA) organizations are engaging more with the front end of the business: sales, marketing, and product management. Understanding their needs and goals is challenging, but it's critical to EA's impact and its need for more business alignment. Successful EA leaders have structured and relevant conversations with their stakeholders, which lead to new road maps that clearly align to the strategic needs of the firm. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: Now Tech: Enterprise Architecture Management Suites, Q4 2018

    Tools And Technology: The EA Practice Playbook

    December 18, 2018Gordon Barnett

    You can use enterprise architecture management suites (EAMS) to obtain a holistic view of the impacts of business demand, productivity improvements of EA stakeholders, and insights on enterprise performance. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Enterprise architecture professionals should use Forrester's Now Tech report to understand the value they can expect from an EAMS provider and select vendors based on size and functionality.

  • For Enterprise Architecture Professionals

    REPORT: Build A Business-Centered EA Practice

    Executive Overview: The EA Practice Playbook

    December 13, 2018Gordon Barnett

    The ability to nimbly navigate change in business environments and leverage technology effectively makes the difference between an industry-leading enterprise and one that always seems a beat behind. An enterprise architecture (EA) practice that is business focused, strategic, and pragmatic is laser focused on these needs. Forrester's EA practice playbook shows EA pros how to take a tailored approach in building or reinventing an EA practice. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: EA Metrics That Matter

    Benchmarks: The EA Practice Playbook

    November 19, 2018Gordon Barnett

    Enterprise architecture (EA) leaders are struggling to define metrics that demonstrate the value delivered by their EA practice. This report lays out the core categories of EA metrics, recommends how to align them with business objectives, and offers a step-by-step process for collecting and using these metrics. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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