Gordon   Barnett

Gordon Barnett

Principal Analyst Serving CIO Professionals

Gordon serves CIOs, focusing on the best practices for business, technology, and enterprise architecture transformation. He is a recognized expert in helping companies use enterprise architecture, strategy, governance, and organizational design to address their current and future business challenges in the age of the customer.

Previous Work Experience

Gordon came to Forrester with more than 35 years of business and technology management experience in financial services, telecommunications, information technology, and governmental organizations. Prior to Forrester, Gordon served in various roles including CIO, CTO, chief architect, and business unit general manager.

Education

Gordon has a Ph.D. in business administration (specializing in consumer behavior in eCommerce) from Northcentral University; an MBA from Huron University; an M.A. in finance (specializing in M&A) from London Business School; and a B.A. (first-class honors) from Kingston University in the UK. Gordon is also an ACCA accountant.

Gordon Barnett

Principal Analyst Serving CIO Professionals

Gordon serves CIOs, focusing on the best practices for business, technology, and enterprise architecture transformation. He is a recognized expert in helping companies use enterprise architecture, strategy, governance, and organizational design to address their current and future business challenges in the age of the customer.

Previous Work Experience

Gordon came to Forrester with more than 35 years of business and technology management experience in financial services, telecommunications, information technology, and governmental organizations. Prior to Forrester, Gordon served in various roles including CIO, CTO, chief architect, and business unit general manager.

Education

Gordon has a Ph.D. in business administration (specializing in consumer behavior in eCommerce) from Northcentral University; an MBA from Huron University; an M.A. in finance (specializing in M&A) from London Business School; and a B.A. (first-class honors) from Kingston University in the UK. Gordon is also an ACCA accountant.

Gordon Barnett's Research

Most RecentMost Popular
  • For Enterprise Architecture Professionals

    REPORT: Enterprise Architecture In 2018 And Beyond

    Vision: The EA Practice Playbook

    August 16, 2018Gordon Barnett

    Enterprise architecture (EA) offers tremendous value as firms address digital transformation and how to become customer led, insights driven, fast, and connected. To see how the practice of EA will evolve over the next few years, one must look at leading practices today, such as the winners of the Forrester/InfoWorld Enterprise Architecture Awards. The key theme? EA's value proposition shifts from "doing architecture" to empowering firms in making the best pragmatic decisions. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy, most recently to reflect our current thinking on future methods for engaging with business stakeholders.

  • For Enterprise Architecture Professionals

    REPORT: Assess Your Business-Centric EA Capabilities

    Assessment: The EA Practice Playbook

    July 23, 2018Gordon Barnett

    Effective enterprise architecture (EA) ecosystems combine talent and capabilities to solve thorny architectural challenges. The most impactful EA ecosystems apply their talent and capabilities to advance business outcomes. EA leaders aspire to this level of impact, but getting there isn't a matter of flipping a switch. Business-centric EA ecosystems must have strength in five competency areas. This report introduces these competencies and provides a simple tool for EA leaders to assess their maturity in these areas. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: Track Your Progress Toward EA Value

    Performance Management: The EA Practice Playbook

    July 13, 2018Gordon Barnett

    The age of the customer is raising the bar for what businesses need from their enterprise architecture professionals (EAs). Applying a stable progress or maturity framework helps EA leaders set and track their approach to providing the impact they intend to deliver. This report will help enterprise architects build a new approach or customize an existing one to track EA progress toward becoming a business-centered, strategic, and pragmatic practice. This is an update to a published report; we are updating it to reflect best practices for enterprise architecture programs.

  • For Enterprise Architecture Professionals

    REPORT: Four Steps To Build An Effective EA Road Map

    Road Map: The EA Practice Playbook

    July 6, 2018Gordon Barnett

    As firms become customer-obsessed, effective enterprise architecture (EA) programs become essential. Too often, however, business-focused EA professionals struggle to create a clear identity for the value they deliver. Successful EA practices develop a road map to drive continuous value delivery. This report describes how to define a road map to overcome common impediments to high-impact EA. Forrester reviews and revises this report periodically for continued relevance and accuracy. We are updating it now to reflect our latest research on the evolving role of enterprise architects in firms with maturing customer-driven planning processes.

  • For CIO Professionals

    REPORT: To Successfully Transform IT, CIOs Need Enterprise Architects

    May 4, 2018Gordon Barnett

    The demand for exceptional digital and customer experiences is exposing the constraints of existing technology organization practices. The people, processes, governance structures, and technology of the technology organization must change to drive and enable business success. Too many CIOs remain fixated on the tactical needs of their organization and hence don't focus on longer-term transformation needs. This report outlines three enterprise architecture (EA) trends that are helping CIOs successfully drive strategic IT transformation.

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