Heidi   Shey

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a principal analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a principal analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey's Research

Most RecentMost Popular
  • For Security & Risk Professionals

    REPORT: Demystifying De-Identification, Anonymization, And Pseudonymization

    How To Reduce Privacy Compliance Risk, Unlock The Value Of Data, And Improve Customer Experience

    November 7, 2019Heidi Shey, Enza Iannopollo

    Privacy regulations such as the California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR) have spurred interest in key technologies and approaches to support compliance, including tools for de-identifying data. Security and risk pros should use this report to understand the differences between de-identification, anonymization, and pseudonymization as well as the use cases and business benefits of de-identifying data.

  • For CIO Professionals

    REPORT: Predictions 2020: The Internet Of Things

    IoT Will Propel Smart Displays, 5G, Product Ransomware Attacks, Supply Chains, And New Business Models

    November 1, 2019 Frank E. Gillett, Michele Pelino, Paul Miller, Chris Sherman, Heidi Shey, Julie A. Ask, Thomas Husson, Charlie Dai, Andre Kindness

    This report shares Forrester's five 2020 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected products and business operations.

  • For B2C Marketing Professionals

    REPORT: Predictions 2020: Privacy And Data Ethics

    Marketers Fight To Retain Access To Consumer Data As Regional Regulations Make A Global Impact In Courtrooms And Boardrooms

    October 30, 2019 Fatemeh Khatibloo, Heidi Shey, Enza Iannopollo, Stephanie Liu

    2020 is poised to be the "year of the privacy regulator." As a result, privacy and data ethics will rightfully take their place on the boardroom agenda. This report lays out Forrester's five predictions for how the evolution of privacy and data ethics will impact marketers as well as business and technology leaders in 2020.

  • For Security & Risk Professionals

    REPORT: Predictions 2020: Cybersecurity

    October 30, 2019 Jeff Pollard, Andras Cser, Heidi Shey, Merritt Maxim, Claire O'Malley, Chase Cunningham, Jinan Budge

    Governments, enterprises, and, unfortunately, attackers, all end the second decade of the 21st century in a better place than the one in which they began it. Like any escalating conflict that includes innovation, each side is attempting to out-evolve the other, bringing new problems, risks, and opportunities for solutions as technology continues to dominate our personal, professional, and civic lives.

  • For Security & Risk Professionals

    REPORT: The Future Of Data Security And Privacy: Growth And Competitive Differentiation

    Vision: The Data Security And Privacy Playbook

    October 16, 2019Heidi Shey, Enza Iannopollo

    Data is the lifeblood of digital businesses; protecting it from theft, misuse, and abuse is the top responsibility of every security and privacy leader. Security and privacy pros must ensure that security travels with the data across the business ecosystem, position data security and privacy as competitive differentiators, and build a new kind of customer relationship. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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