Heidi   Shey

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a principal analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a principal analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey's Research

Most RecentMost Popular
  • For Security & Risk Professionals

    REPORT: New Tech: Secure Communications, Q4 2018

    Forrester's Landscape Overview Of 22 Providers

    December 11, 2018Heidi Shey

    This report presents an overview of the emerging vendors in the secure communications market. These are vendors whose offerings include a mix of encrypted messaging/text and additional communications capabilities like voice calling, videoconferencing, file sharing, screen sharing, and more. Security pros should use it to understand the capabilities within major market segments and to inform their technology strategies for specific use cases requiring secure communications.

  • For Security & Risk Professionals

    REPORT: Maintain Your Security Edge

    Continuous Improvement: The Security Architecture And Operations Playbook

    December 6, 2018Heidi Shey, Jeff Pollard, Claire O'Malley

    New security objectives and approaches call for shifts in architecture and operations — but more importantly, for security leaders to reassess their investments in their most valuable asset: employees. Complacency, a widening gap between skills and talent, a lack of diversity, and a focus on technologies over people are threats to the business. In an environment of competitive hiring and fast-evolving threats, security leaders must invest in professional development and growth for themselves and their staffs. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: The State Of Data Security And Privacy: 2018 To 2019

    Benchmarks: The Data Security And Privacy Playbook

    December 5, 2018Heidi Shey, Enza Iannopollo

    This data-driven report outlines budgeting and spending, technology adoption plans, and other key breach, data protection, and privacy trends in global firms for 2018 through 2019. Understanding these trends and their implications will help security and risk (S&R) executives examine, and adjust as necessary, their own plans for data security and privacy.

  • For Security & Risk Professionals

    REPORT: Estimate Breach Impact And Costs To Drive Investments

    Business Case: The Data Security And Privacy Playbook

    December 3, 2018Heidi Shey

    In today's climate, businesses are taking a hard look at the risks associated with data misuse and privacy missteps. For security, risk, and privacy professionals to build a business case for investment in data security and privacy solutions, they must be able to quantify the impact these risks may have on the organization. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: The State Of Network Security: 2018 To 2019

    Benchmarks: The Security Architecture And Operations Playbook

    November 27, 2018Heidi Shey

    This data-driven report outlines budgeting and spending, security group responsibilities, network security technology, and services adoption in North American and European organizations for 2018 to 2019. Understanding these trends and their implications will help security and risk (S&R) executives examine and adjust their resources for their enterprises' security architecture and operations strategies.

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