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Heidi   Shey

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a principal analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a principal analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey's Research

Most RecentMost Popular
  • For Security & Risk Professionals

    REPORT: The Zero Trust eXtended Ecosystem: Data

    Landscape: The Data Security And Privacy Playbook

    August 11, 2020Heidi Shey, Chase Cunningham

    Data security is a key pillar of Zero Trust. Security leaders must use standalone data security technologies as well as data security capabilities within adjacent security technologies and technology platforms to enforce data security and privacy policies. This report highlights key categories of tools and controls for data security and intersections with technologies that support the ecosystem of adjacent pillars of Zero Trust: workloads, networks, devices, and people.

  • For Security & Risk Professionals

    REPORT: Defend Your Digital Business From Advanced Cyberattacks Using Forrester's Zero Trust Model

    Executive Overview: The Zero Trust Security Playbook

    July 2, 2020 Joseph Blankenship, Heidi Shey

    In today's threat landscape, skilled, organized, well-funded cybercriminals are working to steal your data — the lifeblood of your digital business — in pursuit of economic, political, or military gain. To combat this, security leaders need Forrester's Zero Trust Model of information security. With Zero Trust, you can develop robust prevention, detection, and incident response capabilities to protect your company's vital digital business ecosystem. Our Zero Trust playbook shows you how to use the Zero Trust Model and the ZTX framework to defend your firm and your data.

  • For Security & Risk Professionals

    REPORT: A Five-Step Strategy For Data Discovery And Classification

    Strategic Plan: The Data Security And Privacy Playbook

    June 26, 2020Heidi Shey

    To protect data and support data governance, security and risk (S&R) pros need to understand what data exists, where it resides, how valuable it is to the firm, and who can use it. This report outlines a five-step strategy to support your approach to sensitive data discovery and classification.

  • For Security & Risk Professionals

    REPORT: Returning To Work: How To Avoid The 15 Most Critical Risks

    The Legal, Regulatory, And Operational Risks Of Pandemic Recovery Everyone Needs To Know

    June 10, 2020Heidi Shey, Enza Iannopollo, Jinan Budge, Sam Higgins, Abhijit Sunil, Stephanie Balaouras

    As enterprises plan to reopen office buildings, plants, and other facilities, they will have to develop detailed pandemic management protocols (PMPs) before they can safely ask employees, customers, and others to return. Failure to protect individuals can result in regulatory action and civil lawsuits, but even well-meaning efforts can lead to privacy violations, charges of discrimination, and other brand-damaging headlines. In this report, we identify the 15 most critical risks for S&R pros to avoid or mitigate as you develop your pandemic recovery plans.

  • For Security & Risk Professionals

    REPORT: Maintain Your Security Edge: Develop And Retain Cybersecurity Talent

    Continuous Improvement: The Zero Trust Security Playbook

    May 26, 2020Heidi Shey, Jinan Budge

    Complacency, lack of diversity, and a focus on technologies over people are threats to the business. In an environment of competitive hiring and fast-evolving threats, security leaders must invest in professional development and growth for themselves and their staff and create a positive team culture and environment.

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