Heidi   Shey

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a senior analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a senior analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey's Research

Most RecentMost Popular
  • For Security & Risk Professionals

    REPORT: The Future Of Data Security And Privacy: Growth And Competitive Differentiation

    Vision: The Data Security And Privacy Playbook

    August 15, 2018Heidi Shey, Enza Iannopollo

    Data is the lifeblood of digital businesses; protecting it from theft, misuse, and abuse is the top responsibility of every security and privacy leader. Hacked customer data can erase millions in profits, stolen IP can destroy competitive advantage, and privacy abuses can bring unwanted scrutiny, regulatory fines, and damaged reputations. Security and privacy pros must ensure that security travels with the data across the business ecosystem, position data security and privacy as competitive differentiators, and build a new kind of customer relationship. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: Now Tech: eDiscovery Technologies, Q3 2018

    Forrester's Overview Of 30 eDiscovery Technology Providers

    August 6, 2018Heidi Shey

    You can use eDiscovery technologies to improve the speed and efficiency of eDiscovery activities and reduce the associated costs and risks. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Security and risk (S&R) professionals should use Forrester's Now Tech report to understand the value they can expect from an eDiscovery technology provider and select vendors based on size and functionality.

  • For Security & Risk Professionals

    REPORT: Build Your Privacy Organization For Customer Data Management

    Organization: The Data Security And Privacy Playbook

    July 27, 2018Heidi Shey, Enza Iannopollo, Fatemeh Khatibloo

    How companies handle and protect consumer data privacy is much more than a compliance issue. Privacy is a competitive differentiator. This requires oversight and clear lines of privacy responsibility and accountability. S&R pros can't tackle this alone and must partner with their business peers. This report outlines the key capabilities necessary to build a privacy program that effectively manages customer data privacy. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: Key Security And Risk Insights From Clients' Top Questions

    Advanced Cybersecurity Techniques And Identity Access Management Are Critical Challenges

    July 17, 2018Heidi Shey, Claire O'Malley

    Forrester's security and risk (S&R) research team fields thousands of inquiries from clients every year. In this report, we're sharing our conclusions from an analysis of more than 3,000 inquiries so that security leaders can learn which areas are most critical for their peers.

  • For Security & Risk Professionals

    REPORT: Rethinking Data Discovery And Classification Strategies

    Strategic Plan: The Data Security And Privacy Playbook

    July 10, 2018Heidi Shey

    Security and risk (S&R) pros can't expect to adequately protect customer, employee, and sensitive corporate data and IP if they don't know what data exists, where it resides, how valuable it is to the firm, and who can use it. In this report, we examine common pitfalls and help S&R pros rethink overly complex and haphazard legacy approaches to data discovery and classification. This is an update of a previously published report. Forrester reviews and revises it periodically for continued relevance and accuracy, most recently doing so to factor in new ideas, tools, and data.

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