Heidi Shey

Analyst serving Security & Risk PROFESSIONALS

Heidi serves Security & Risk Professionals in solutions for data security and privacy and for security architecture and operations. Her research focus is on data discovery and classification, secure file sharing and collaboration, cybersecurity and privacy topics such as policy and regulatory concerns, biometrics, and consumer security. She also focuses on data-driven topics such as security spending and costs of a data breach. She is a team lead for survey design, methodology development, and data analysis in consulting engagements.

Previous Work Experience

Heidi has been with Forrester since 2006. Her previous focus was on tech sector economics, conducting quantitative analysis and forecasting of B2B technology adoption, and IT spending and budgeting trends for technology vendors. She also supported Forrester's Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

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70 results in Reports

  • Heidi Shey
  • For CIO Professionals

    Report:The State Of Enterprise Software And Emerging Trends: 2010

    Business Data Services North America And Europe

    This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2009. Hot...

    • Downloads: 2633
  • For Security & Risk Professionals

    Report:The Future Of Data Security: A Zero Trust Approach

    Vision: The Data Security And Privacy Playbook

    Data is the lifeblood of today's digital businesses, and protecting it from theft, misuse, and abuse is the No. 1 responsibility of every S&R leader. Hacked customer data can erase millions in...

    • Downloads: 2509
  • For CIO Professionals

    Report:The State Of Global Business Technology Adoption: 2009

    Business Data Services Asia Pacific, Latin America, Middle East, And Africa

    This document provides highlights of an extensive data set collected via Forrester's Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009....

    • Downloads: 1477
  • For Security & Risk Professionals

    Report:Forrsights: The Evolution Of IT Security, 2010 To 2011

    Cybersecurity And Services Fuel The Next Phase Of Market Growth

    In Q3 2010, Forrester surveyed 2,058 IT security decision-makers at North American and European small businesses and enterprises to gauge the current state and identify the key trends and future...

    • Downloads: 1817
  • For CIO Professionals

    Report:The State Of Enterprise Software: 2009

    Business Data Services North America And Europe

    This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2008. Hot...

    • Downloads: 1551
  • For Security & Risk Professionals

    Report:Understand The State Of Data Security And Privacy: 2013 To 2014

    Throughout the year, Forrester analysts engage in hundreds of discussions with vendors and end users about data security and privacy. Analysis of B2B survey data from Forrester's Forrsights Security...

    • Downloads: 1663
  • For Application Development & Delivery Professionals

    Report:The State Of SMB Software And Emerging Trends: 2010

    Business Data Services North America And Europe

    This document provides highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North...

    • Downloads: 1652
  • For Security & Risk Professionals

    Report:Rethinking DLP: Introducing The Forrester DLP Maturity Grid

    Assessment Framework: The Data Security And Privacy Playbook

    Data loss prevention or protection (DLP) remains one of the hottest topics and most difficult challenges among S&R executives today. It's a key technology to help prevent the leakage and exfiltration...

    • Downloads: 1635
  • For Security & Risk Professionals

    Report:Forrester's 2014 Data Privacy Heat Map

    To help security and risk professionals navigate the complex landscape of privacy laws around the world, Forrester created a data privacy heat map that highlights the data protection guidelines and...

    • Downloads: 1331
  • For CIO Professionals

    Report:The State Of Enterprise IT Budgets: 2009

    Business Data Services North America And Europe

    This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has...

    • Downloads: 1304
  • For Security & Risk Professionals

    Report:Understand The Business Impact And Cost Of A Breach

    Business Case: The Security Architecture And Operations Playbook

    We are in the midst of a golden age of hacking. The information security threat landscape is changing rapidly, and security organizations are struggling to keep up with the changing nature,...

    • Downloads: 1284
  • For Security & Risk Professionals

    Report:Twelve Recommendations For Your Security Program In 2014

    Customer Trust And Digital Disruption Are Key Considerations For Your 2014 Security Strategy

    Every winter Forrester outlines 12 important recommendations for your security and risk management strategy for the coming year. These recommendations stem from our understanding of the current state...

    • Downloads: 1013
  • For Security & Risk Professionals

    Report:Top 15 Trends S&R Pros Should Watch: Q2 2013

    From frantic security operations problems to the changing threat landscape, CISOs, senior security leaders, and other IT risk management leaders consistently have trouble keeping up with key trends...

    • Downloads: 933
  • For CIO Professionals

    Report:The State Of SMB Software: 2009

    Business Data Services North America And Europe

    This document gives highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North America...

    • Downloads: 997
  • For Security & Risk Professionals

    Report:Defend Your Data From Cyberthreats With A Zero Trust Network

    Executive Overview: The Security Architecture And Operations Playbook

    We've all heard about the "evolving threat landscape." In biology, evolution is a process that takes millions of years to occur as a result of small changes in successive generations. Mutations, in...

    • Downloads: 829
  • For Security & Risk Professionals

    Report:Identify And Influence Data Security And Privacy Stakeholders

    As a security and risk (S&R) professional, you're in the direct line of fire when it comes to privacy. The business expects you to: 1) understand the laws, regulations, and standards for both privacy...

    • Downloads: 1072
  • For Security & Risk Professionals

    Report:Transform Your Security Architecture And Operations For The Zero Trust Ecosystem

    Landscape: The Security Architecture And Operations Playbook

    Forrester's Zero Trust Model of information security banishes the old security motto of "trust but verify" and replaces it with a new motto: "Verify but never trust." When you're trying to protect...

    • Downloads: 829
  • For Security & Risk Professionals

    Report:Planning For Failure

    An Effective Incident Management Program Is Essential To Help You Stay In Business

    S&R pros, it's not a question of if — but when — your organization will experience a serious security breach. Cybercriminals are using more sophisticated and targeted attacks to steal...

    • Downloads: 995
  • For CIO Professionals

    Report:Services-Led Solutions Reshape The Security Market

    Redefining Your Competition, Partners, And Value Proposition When Everyone's A Security Vendor

    The IT security market is about to undergo a significant transformation toward becoming a services-led market. Several disruptive trends are overwhelming end user IT security practices, and the...

    • Downloads: 896
  • For Security & Risk Professionals

    Report:The Cybercriminal's Prize: Your Customer Data And Competitive Advantage

    Business Case: The Data Security And Privacy Playbook

    Protecting customer data such as credit card information, log-in credentials, and other personally identifiable information is one of the top priorities for both security and risk (S&R) leaders and...

    • Downloads: 812
  • For Security & Risk Professionals

    Report:TechRadar™: Data Security, Q2 2014

    Road Map: The Data Security And Privacy Playbook

    We designed this report to help security and risk (S&R) leaders develop their road map of data security technologies using Forrester's TechRadar methodology. As data volumes explode, it is becoming a...

    • Downloads: 730
  • For Security & Risk Professionals

    Report:Know Your Data To Create Actionable Policy

    Policy: The Data Security And Privacy Playbook

    Data defense is the fundamental purpose of information security. To defend your data, there are only four levers you can pull — controlling access, inspecting data usage patterns for abuse,...

    • Downloads: 791
  • For Security & Risk Professionals

    Report:Top 15 Trends S&R Pros Should Watch: 2014

    Each year, analysts from across Forrester's security and risk research team draw insight from our hundreds of enterprise questions, vendor briefings, and consultations; the 25-plus research projects...

    • Downloads: 672
  • For CIO Professionals

    Report:The State Of SMB IT Budgets: 2009

    Business Data Services North America And Europe

    This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs...

    • Downloads: 813
  • For Security & Risk Professionals

    Report:Rethinking Data Discovery And Data Classification

    Strategic Plan: The Data Security And Privacy Playbook

    Defining data via data discovery and classification is an often overlooked, yet critical, component of data security and control. Security and risk (S&R) pros can't expect to adequately protect data...

    • Downloads: 719