Heidi Shey

Senior Analyst serving Security & Risk PROFESSIONALS

Heidi serves Security & Risk Professionals in solutions for data security and privacy and for security architecture and operations. Her research focus is on data discovery and classification, secure file sharing and collaboration, cybersecurity and privacy topics such as policy and regulatory concerns, biometrics, and consumer security. She also focuses on data-driven topics such as security spending and costs of a data breach. She is a team lead for survey design, methodology development, and data analysis in consulting engagements.

Previous Work Experience

Heidi has been with Forrester since 2006. Her previous focus was on tech sector economics, conducting quantitative analysis and forecasting of B2B technology adoption, and IT spending and budgeting trends for technology vendors. She also supported Forrester's Business Technographics team on survey development and data quality initiatives.


Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

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4 results in Reports

  • Heidi Shey
  • Financial Services
  • For Security & Risk Professionals

    Report:The Cybercriminal's Prize: Your Customer Data And Intellectual Property

    Business Case: The Data Security And Privacy Playbook

    Protecting customer data such as credit card information, log-in credentials, and other personally identifiable information (PII) is one of the top priorities for both security and risk (S&R) leaders...

    • Downloads: 1008
  • For Security & Risk Professionals

    Report:Develop A Two-Phased DDoS Mitigation Strategy

    Protect Yourself From Hacktivists And Other Cybercriminals

    Until recently, distributed denial of service (DDoS) attacks had been part of infosec lore: something you heard about but rarely experienced. With the rise of hacktivist groups and other...

    • Downloads: 651
  • For CIO Professionals

    Report:Smart Computing Solutions Are On The Rise

    A Snapshot Of Adoption From The InformationWeek 500

    Smart Computing, the latest cycle of tech innovation and growth based on new technologies of awareness, analysis, and alternatives, began in 2008. Since then, a growing number of companies have...

    • Downloads: 614
  • For CIO Professionals

    Report:The State Of SMB IT Budgets: 2009

    Business Data Services North America And Europe

    This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs...

    • Downloads: 814