Heidi   Shey

Heidi Shey

Senior Analyst Serving Security & Risk Professionals

Heidi serves security and risk professionals with solutions for data security and privacy as well as security architecture and operations. Her research focuses on sensitive data discovery and classification; data loss prevention; cybersecurity and privacy policy and regulatory concerns; customer-facing breach notification and response; consumer security; cyberinsurance; and eDiscovery. She also focuses on data-driven topics such as security spending and the costs of a data breach.

Previous Work Experience

Heidi has been with Forrester since 2006. Her previous focus was on tech sector economics, conducting quantitative analysis as well as forecasting B2B technology adoption and IT spending and budgeting trends for technology vendors. She also supported Forrester Data's Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey

Senior Analyst Serving Security & Risk Professionals

Heidi serves security and risk professionals with solutions for data security and privacy as well as security architecture and operations. Her research focuses on sensitive data discovery and classification; data loss prevention; cybersecurity and privacy policy and regulatory concerns; customer-facing breach notification and response; consumer security; cyberinsurance; and eDiscovery. She also focuses on data-driven topics such as security spending and the costs of a data breach.

Previous Work Experience

Heidi has been with Forrester since 2006. Her previous focus was on tech sector economics, conducting quantitative analysis as well as forecasting B2B technology adoption and IT spending and budgeting trends for technology vendors. She also supported Forrester Data's Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey's Research

Most RecentMost Popular
  • For Security & Risk Professionals

    REPORT: Predictions 2018: Cybersecurity

    Landscape: The S&R Practice Playbook

    November 7, 2017 Andras Cser, Jeff Pollard, Merritt Maxim, Josh Zelonis, Joseph Blankenship, Heidi Shey

    In 2018, consumers and businesses will face challenges brought on by four primary forces: 1) rising tensions in international relations; 2) ubiquitous connectivity; 3) digital transformation initiatives; and 4) the increasing importance of the data economy. This report guides security and risk professionals through six predictions for 2018 that forecast what will happen as these forces collide. It also shows how S&R pros can mitigate the risks from the resulting economic, political, and societal changes to everything from our identities to our privacy and even our physical safety.

  • For Security & Risk Professionals

    REPORT: The Future Of Data Security And Privacy: Growth And Competitive Differentiation

    Vision: The Data Security And Privacy Playbook

    October 25, 2017Heidi Shey, Enza Iannopollo

    Data is the lifeblood of today's digital businesses; protecting it from theft, misuse, and abuse is the top responsibility of every security and privacy leader. Hacked customer data can erase millions in profits, stolen IP can destroy competitive advantage, and unnecessary privacy abuses can bring unwanted scrutiny and regulatory fines while damaging reputations. Security and privacy pros must ensure security travels with the data across the business ecosystem; position data security and privacy as competitive differentiators; and build a new kind of customer relationship. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: The State Of Data Security And Privacy: 2017 To 2018

    Benchmarks: The Data Security And Privacy Playbook

    October 24, 2017Heidi Shey, Alexander Spiliotes

    Throughout the year, Forrester analysts engage in hundreds of discussions about data security and privacy. This data-driven report outlines budgeting and spending, technology adoption plans, and other key breach, data protection, and privacy trends in North American and European firms for 2017 through 2018. Understanding these trends and their implications will help security and risk (S&R) executives examine, and adjust as necessary, their own plans for data security and privacy.

  • For Security & Risk Professionals

    REPORT: The Forrester Wave™: Customer Data Breach Notification And Response Services, Q4 2017

    Tools And Technology: The Data Security And Privacy Playbook

    October 23, 2017Heidi Shey

    In our 18-criteria evaluation of customer breach notification and response service providers, we identified the seven most significant ones — AllClear ID, Epiq Systems, Equifax, Experian, ID Experts, Kroll, and Symantec — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk (S&R) professionals and those responsible for crisis communications make the right choice.

  • For Security & Risk Professionals

    REPORT: Windows 10 Finally Delivers On Microsoft's Security Promises

    A Guide For Taking Full Advantage Of Windows 10 Security And Privacy Features

    October 20, 2017 Chris Sherman, Heidi Shey, Salvatore Schiano

    Microsoft Windows 10 offers many new native security and privacy capabilities that potentially reduce organizations' reliance on third-party endpoint security solutions. When taken together, these capabilities improve the risk posture of your endpoint environment and significantly reduce exposure to OS- and application-level exploits. This report explains to risk and security professionals the best ways to utilize the new Windows 10 security features while keeping users' privacy intact.

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