Heidi Shey

Senior Analyst serving Security & Risk PROFESSIONALS

Heidi serves Security & Risk Professionals with solutions for data security and privacy and for security architecture and operations. Her research focus is on sensitive data discovery and classification, secure collaboration, data loss prevention, cybersecurity and privacy policy and regulatory concerns, customer-facing breach response, and consumer security. She also focuses on data-driven topics such as security spending and costs of a data breach. She is a team lead for survey design, methodology development, and data analysis in consulting engagements.

Previous Work Experience

Heidi has been with Forrester since 2006. Her previous focus was on tech sector economics, conducting quantitative analysis and forecasting of B2B technology adoption, and IT spending and budgeting trends for technology vendors. She also supported Forrester's Business Technographics team on survey development and data quality initiatives.


Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey's Research

  • For Security & Risk Professionals

    Report: The Future Of Data Security And Privacy: Growth And Competitive Differentiation

    Data is the lifeblood of today's digital businesses; protecting it from theft, misuse, and abuse is the top responsibility of every S&R leader. Hacked customer data can erase millions in profits...

  • For CIOs

    Report: The State Of Enterprise Software And Emerging Trends: 2010

    This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2009. Ho...

  • For Security & Risk Professionals

    Report: Rethinking Data Discovery And Classification Strategies

    Security and risk (S&R) pros can't expect to adequately protect customer, employee, and sensitive corporate data and IP if they don't know what data exists, where it resides, how valuable it is ...

  • For Security & Risk Professionals

    Report: Rethinking Data Loss Prevention With Forrester's DLP Maturity Grid

    Data loss prevention (DLP) remains a key technology to help prevent the leakage and exfiltration of the firm's most sensitive data. Using client feedback, survey data, and input from security le...

  • For Security & Risk Professionals

    Report: Creating Actionable Security And Privacy Policy

    Data security and privacy policies are ineffective and can even hinder business processes without a clear understanding of the data — from what it is to where it exists. Data identity is the mis...

View all of Heidi Shey's Research

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