Heidi   Shey

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a principal analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey

Principal Analyst Serving Security & Risk Professionals

Heidi is a principal analyst at Forrester serving security and risk professionals. Her research primarily focuses on data security and privacy strategy, skills development, policies, and related technology controls. She guides clients in applying a Zero Trust, data-centric approach to securing data, advising them in areas like sensitive data discovery and classification, data loss prevention, secure communications, and more. Her research coverage includes breach costs, eDiscovery, cyberinsurance, and customer-facing breach notification and response. She also covers consumer security and SMB security market trends.

Previous Work Experience

Heidi has been with Forrester since 2006. She previously focused on tech sector economics and tech vendor strategy, forecasting B2B technology adoption and spending trends as well as conducting quantitative analysis for B2C security market trends. She also supported Forrester Analytics' Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey's Research

Most RecentMost Popular
  • For Security & Risk Professionals

    REPORT: The Business Case For Data Security And Privacy

    Business Case: The Data Security And Privacy Playbook

    January 23, 2020Heidi Shey

    Businesses recognize that the consequences of breach, data misuse, or privacy mishaps can be costly. For security, risk, and privacy professionals, building a business case based on the importance of compliance and cost avoidance continues to position data security and privacy as a cost center. It's time to focus on value and how robust security and privacy practices help to grow the business. Use this report to build a business case that highlights the value of accelerating future opportunities.

  • For Security & Risk Professionals

    REPORT: A Practical Guide To A Zero Trust Implementation

    Roadmap: The Zero Trust Security Playbook

    January 15, 2020 Chase Cunningham, David Holmes, Jinan Budge, Paul McKay, Andras Cser, Heidi Shey, Joseph Blankenship, Merritt Maxim

    Zero Trust is rapidly becoming the security model of choice for enterprises and governments alike. However, security leaders often don't know where to begin to implement it, or they feel daunted by the fundamental shifts in strategy and architecture Zero Trust demands. However, Zero Trust does not require that you rip out all your current security controls to start fresh, and with the right approach you can realize benefits right away. Security leaders should read this report to understand the practical building blocks of a successful Zero Trust implementation roadmap.

  • For Security & Risk Professionals

    REPORT: Demystifying De-Identification, Anonymization, And Pseudonymization

    How To Reduce Privacy Compliance Risk, Unlock The Value Of Data, And Improve Customer Experience

    November 7, 2019Heidi Shey, Enza Iannopollo

    Privacy regulations such as the California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR) have spurred interest in key technologies and approaches to support compliance, including tools for de-identifying data. Security and risk pros should use this report to understand the differences between de-identification, anonymization, and pseudonymization as well as the use cases and business benefits of de-identifying data.

  • For CIO Professionals

    REPORT: Predictions 2020: The Internet Of Things

    IoT Will Propel Smart Displays, 5G, Product Ransomware Attacks, Supply Chains, And New Business Models

    November 1, 2019 Frank E. Gillett, Michele Pelino, Paul Miller, Chris Sherman, Heidi Shey, Julie A. Ask, Thomas Husson, Charlie Dai, Andre Kindness

    This report shares Forrester's five 2020 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected products and business operations.

  • For B2C Marketing Professionals

    REPORT: Predictions 2020: Privacy And Data Ethics

    Marketers Fight To Retain Access To Consumer Data As Regional Regulations Make A Global Impact In Courtrooms And Boardrooms

    October 30, 2019 Fatemeh Khatibloo, Heidi Shey, Enza Iannopollo, Stephanie Liu

    2020 is poised to be the "year of the privacy regulator." As a result, privacy and data ethics will rightfully take their place on the boardroom agenda. This report lays out Forrester's five predictions for how the evolution of privacy and data ethics will impact marketers as well as business and technology leaders in 2020.

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