Why Read This
Business process professionals driving data management initiatives face many challenges when creating complex, cross-enterprise, multiyear strategies for data management, business intelligence (BI), or analytics. These challenges cross multiple competencies and best practices, including business case development, architecture strategies, organizational alignment, skills development, and the change management implications of implementing, supporting, and measuring a solution. This report introduces Forrester's process data management program framework in the form of a best practice guide and checklist. Use the framework to validate your approach to defining, evangelizing, implementing, and supporting your vision for using strategic investments in data management and BI to transform business processes. This will help you move from isolated projects to strategic programs that deliver business insight from trusted sources within the context of business processes.