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  • For Customer Insights Professionals

    REPORT: AI Aspirants: Caveat Emptor

    Tackle Third-Party Risk Head-On And Improve AI Accountability

    August 12, 2020 Brandon Purcell

    A lack of accountability in AI can result in regulatory fines, brand damage, and lost customers. This report advises business insights pros on how to improve their companies' AI accountability by performing third-party due diligence and adhering to emerging best practices for responsible AI development and deployment.

  • For Security & Risk Professionals

    REPORT: Now Tech: Third-Party Risk Management Technology, Q3 2020

    Forrester's Overview Of 23 Third-Party Risk Management Providers

    August 5, 2020 Alla Valente

    You can use third-party risk management (TPRM) technology to catalog, classify, and track all third-party relationships, mitigate risks across all states of the third-party lifecycle, and protect against cyberattacks stemming from third-party relationships. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Risk pros should use this report to understand the value they can expect from a TPRM provider and to select one based on size and functionality.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: API Management Solutions, Q3 2020

    The 15 Providers That Matter Most And How They Stack Up

    August 4, 2020 Randy Heffner

    In our 26-criterion evaluation of API management solutions providers, we identified the 15 most significant ones — Axway, Broadcom, Google, IBM, Kong, Microsoft, MuleSoft, Perforce Software, Red Hat, Sensedia, Software AG, TIBCO Software, Torry Harris Integration Solutions, Tyk Technologies, and WSO2 — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals select the right one for their needs.

  • For B2C Marketing Professionals

    REPORT: Applying The Forrester Wave™: Adobe Implementation Services, Q2 2020 To Asia Pacific

    Identify The Right Adobe Service Provider For Your Business

    July 31, 2020 Xiaofeng Wang

    In June 2020, we published a Forrester Wave™ evaluation of Adobe implementation services. We used 24 criteria to evaluate 12 service providers globally. In this report, we compile the additional insights that Asia Pacific-based customers of Adobe service providers shared with us during the evaluation process. Highlights include what drives buyers to select (or leave) an Adobe service provider and how clients in Asia Pacific (AP) should apply the Forrester Wave to their organization's specific needs and preferences.

  • For Security & Risk Professionals

    REPORT: The Forrester Wave™: Global Managed Security Services Providers, Q3 2020

    The 15 Providers That Matter Most And How They Stack Up

    July 27, 2020 Jeff Pollard, Claire O'Malley

    In our 26-criterion evaluation of global managed security services providers (MSSPs), we identified the 15 most significant ones — Accenture, Alert Logic, AT&T Cybersecurity, Capgemini, CenturyLink, Cognizant, Deloitte, ElevenPaths, EY, IBM Security Services, NTT, Optiv, Secureworks, Trustwave, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk professionals select the right one for their needs.

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