IT Spending Forecasts

IT spending forecasts project the money spent on technology infrastructure and support systems.

Latest Research

  • For Infrastructure & Operations Professionals

    REPORT: Five Key Trends That Will Reshape The Employee Technology Experience

    Keep Employee Experience At The Center Of Your Technology Strategy As You Move Past Windows 7

    May 22, 2019 Andrew Hewitt

    Windows 7 has been a corporate PC staple — but at nearly 10 years old, it's at its end of life. Though some infrastructure and operations (I&O) leaders responsible for employee technology have already begun or completed transitions to Windows 10, many haven't. A changing business and technology landscape introduces new challenges and opportunities as teams set their strategies. This report identifies five key trends that must be part of every I&O leader's strategy for 2020 and beyond. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For eBusiness & Channel Strategy Professionals

    REPORT: The Art And Science Of Retail eCommerce

    Executive Overview: The Retail eCommerce Playbook

    May 2, 2019 Fiona Swerdlow

    Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they are not missing either opportunities for direct online sales or ways that this significant digital touchpoint affects others, such as stores. This playbook explores the overall state of the industry, best practices, technology partners, benchmarks, and recommendations to continue driving digital commerce growth. This report is an update to the report of the same name. We've refreshed the data with our latest forecasts.

  • For CIO Professionals

    REPORT: The Shrinking Productivity Gains From Technology Investments

    CIOs Will Need A New Approach To Justifying Their Tech Investments

    May 1, 2019 Andrew Bartels

    Improving productivity has been core to the value proposition for technology investments. However, trends in overall US productivity indicate that tech spending is not delivering the same lift to productivity it once did. Of course, there are exceptions to this emerging rule, so there are still many cases when tech investments can be justified based on productivity gains. CIOs will increasingly need to justify tech investments based on effectiveness and probabilistic benefits (more positive outcomes; fewer negative outcomes).

  • For Security & Risk Professionals

    REPORT: Forrester Analytics: Cloud Security Solutions Forecast, 2018 To 2023 (Global)

    ForecastView Document

    April 1, 2019 Jennifer Adams, Andras Cser

    As software, infrastructure, and platforms shift to the cloud, a new breed of security services continues to emerge and grow to address the security requirements. This data-driven report gives a five-year view of growth in the global cloud security solutions market, including cloud security gateways (also known as cloud access security brokers), cloud workload security solutions, and public cloud native platform security. In this report, we share highlights from the forecast.

  • For eBusiness & Channel Strategy Professionals

    REPORT: The State Of Retailing Online 2019: Omnichannel, Marketing, And Personalization

    Landscape: The Retail eCommerce Playbook

    March 25, 2019 Sucharita Kodali

    Forrester conducts the annual "The State Of Retailing Online" study by the National Retail Federation (NRF). This research summarizes attitudes and investments that retailers and digital business professionals are making for both their store and their online businesses. The 2019 report has notable new additions to this research, including omnichannel fulfillment, digital marketing, and personalization.

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