Develop strategies to keep pace with customer needs »
View all Forrester blogs »
Top research from Forrester analysts, online and in person.
The most personalized way to engage with Forrester.
Powerful networks that connect you with peers.
IT spending forecasts project the money spent on technology infrastructure and support systems.
28 results in Charts & Figures
Customer-Facing Technologies Will See The Fastest Growth
We Cut Our 2013 Spending Growth Estimate To 3.9% From 5.7%