IT Spending Forecasts

IT spending forecasts project the money spent on technology infrastructure and support systems.

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Market Imperatives



14 results in Reports

  • Past 6 months
  • Healthcare
  • For Customer Experience Professionals

    Report:Does Customer Experience Really Drive Business Success?

    The Relationship Between Superior Customer Experience And Growth

    It's the age of the customer, when technology and economic forces have changed the world to such a great extent that an obsession with winning, serving, and retaining customers is the only possible...

    • Downloads: 631
  • For CIO Professionals

    Report:European Tech Market Outlook, 2015 To 2016

    A Modest Improvement, Shadowed By A Strong Dollar

    CIOs in European countries can look forward to a slightly better tech market in 2015 and 2016. The European tech market has shown signs of moderate but sustained growth of 4% to 5% in euros. Aided by...

    • Downloads: 178
  • For Customer Insights Professionals

    Report:Health Insurers: Prepare For Survival Of The Fittest

    Customer Insights Are Critical To Your Evolution

    Whether or not health insurers are ready, the age of the customer is the new reality and it demands customer obsession. The only successful strategy is to focus your business decisions on consumer...

    • Downloads: 140
  • For CIO Professionals

    Report:US Tech Market Outlook For 2015 And 2016: The BT Agenda Powers Steady Expansion

    Software Expansion Offsets Weak Hardware And Outsourcing Demand

    Three trends dominate our updated US tech market forecast for 2015 and 2016. First, spending by CIOs and their business partners on the business technology (BT) agenda to win, serve, and retain...

    • Downloads: 312
  • For CIO Professionals

    Report:The Midyear Global Tech Market Outlook For 2015 To 2016

    Moderate Growth In Local Currencies Led By The BT Agenda, But A Decline In US Dollars

    At the midyear point in 2015, CIOs in most countries are operating in tech markets with moderate growth of around 4% in local currencies, a bit weaker than what we projected in January 2015. However,...

    • Downloads: 229
  • For CIO Professionals

    Report:Case Study: Agile Budgeting And Methodology Expand Beyond BT And Deliver

    Blue Cross Blue Shield Of Nebraska Transforms Technology And Corporate Planning And Delivery

    Blue Cross Blue Shield of Nebraska (BCBSNE), a 75-year-old health insurance company serving 700,000 people, ran a traditional IT organization with traditional IT governance and processes. However,...

    • Downloads: 161
  • For Customer Insights Professionals

    Report:Win, Serve, And Retain Today's Health Insurance Consumers

    North American Consumer Technographics® Report

    The US health insurance industry is in the midst of a tectonic shift. Patient empowerment and federal legislation are steering healthcare payers into a new era in which digital alternatives are...

    • Downloads: 38
  • For eBusiness & Channel Strategy Professionals

    Report:Brief: Digital Tools Improve Diabetes Cost Scenarios

    Health Plans Struggle To Adopt Next Generation Care Models

    New connected health tools empower diabetic members to better manage their conditions even outside the clinical setting. The results are improved health for the members and significantly reduced...

    • Downloads: 86
  • For Customer Experience Professionals

    Report:The US Customer Experience Index, Q3 2015

    Benchmarks: The Customer Experience Maturity Playbook

    Forrester's Customer Experience Index (CX Index™) helps customer experience (CX) professionals understand the ups and downs of CX quality over time. The CX Index franchise scores more than 900...

    • Downloads: 170
  • For eBusiness & Channel Strategy Professionals

    Report:Four Best Practices From National Health Insurance E-Brokers

    Online Aggregators Offer Superior Online Experiences To Health Plans, From Discovery To The Shopping Cart

    Online aggregators Expedia and Orbitz disrupted the travel industry by offering one-stop shopping convenience, but three national e-brokers, eHealth, GetInsured, and GoHealth, have been quietly doing...

    • Downloads: 171
  • For CIO Professionals

    Report:Case Study: Data Sharing Improves Insights And Outcomes

    ConvergeHealth Provides Common Tools To Facilitate Data Sharing And Access

    Missing pieces to the puzzle obscure the full image. All industries with multiple actors across a complex ecosystem suffer the same fate. Take the healthcare industry, for example. Access to insights...

    • Downloads: 138
  • For Security & Risk Professionals

    Report:Brief: Corporate Wellness Programs Are Risky

    Assessing The Risks And Regulatory Concerns Of Corporate Wellness Programs

    With the wellness industry in full swing, and fitness wearables poised to infiltrate the corporate market, there are significant regulatory concerns for risk professionals to think about. In the...

    • Downloads: 62
  • For eBusiness & Channel Strategy Professionals

    Report:Brief: Five Core Technology Enhancements For Healthcare Marketplaces

    eBusiness Pros Must Choose Flexible And Modular Technology To Compete In An Increasingly Complex Landscape

    eBusiness pros face an array of new health insurance marketplace technology solutions. Most carriers are enhancing their marketplace platforms and systems, and many vendors are addressing the growing...

    • Downloads: 93
  • For CIO Professionals

    Report:Making The Strategic PHM Platform Decision

    The Exploding Population Health Management Vendor Landscape Changes The Decision Calculus

    Healthcare is in the early stages of a shift from fee-for-service (volume) to risk-based payment (value). Population health management (PHM) is a requirement for navigating this shift. PHM is...

    • Downloads: 60