For Infrastructure & Operations Professionals

ITIL Version 3 Adoption Not Yet Taking The World By Storm

    Why Read This Report

    The global adoption of ITIL v3 is occurring, but gradually. It is most visible in the growth of selected processes as organizations travel their ITSM journey. Forrester anticipates that many organizations will continue with ITIL v2 to gain maturity in service delivery and incorporate targeted practices from ITIL v3 that promise to solve pressing problems or create quick wins that enhance business value.

    This document is not available for individual purchase.

    Become A Client

    Get objective, pragmatic guidance that helps you make tough decisions and succeed in a complex world. Contact us to learn more.

    Already A Client?
    Log in to read this document.