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Infrastructure & Operations Professionals

Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.

Who this role is for:

Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services

Latest Research For This Role

Report: Improve Skills And Staffing For A Better Employee Experience

Organization: The Employee Experience Playbook

July 17, 2018 | David K. Johnson

Enterprises have a growing awareness of how technology affects employee productivity, turnover, customer experience (CX), and financial performance. To lead, infrastructure and operations (I&O)...

Report: IoT Solutions Transform Fleet Management

IoT-Enabled Fleet Management Solutions Deliver Powerful Business, Financial, And Operating Results

July 16, 2018 | Michele Pelino

Firms from many industries are deploying fleet management and internet-of-things (IoT)-enabled fleet management and telematics solutions. The initial goal is to achieve fuel efficiencies and enable...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Can Services Firms Help You Transform To DevOps?

September 12, 2018

Webinar: AI Infrastructure: How To Support The Fastest-Growing Workload On The Planet

August 28, 2018

Webinar: It’s Time To Throw Out Five Old Networking Metrics And Embrace Five New Ones

August 14, 2018

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