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Infrastructure & Operations Professionals

Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.

Who this role is for:

Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services

Latest Research For This Role

Report: Assess The Pain-Gain Tradeoff Of Multicloud Strategies

Learn The Difference Between Strategic Multicloud And Ineffective Complexity

March 19, 2019 | Lauren E. Nelson

Multicloud and hybrid cloud are equally useless terms, and yet, in reality, they define your obvious cloud strategy. Having multiple platforms, cloud and noncloud, allows for flexibility and choice....

Report: Top 10 Facts Every Tech Leader Should Know About Cloud Cost Optimization

Yes, Seriously, You Should Buy That Cloud Cost Optimization Tool

March 18, 2019 | Lauren E. Nelson

Tackling wasteful cloud usage and exploding cloud spend is the first step of cloud management. The good news is that you can stop wringing your hands about the best approach to solve this pain. Cloud...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Get Control Over Your Bots With Forrester’s Automation Framework

April 3, 2019

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