Forrester Research For:
Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.
Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services
May 20, 2016 | Richard Fichera
May 18, 2016 | J. P. Gownder
May 13, 2016 | Robert Stroud
May 10, 2016 | Robert Stroud
Vision: The Cloud Computing Playbook
May 27, 2016 | Liz Herbert
No longer a tactical solution, cloud is a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems, connecting employees, customers, partners, vendors, and...
May 26, 2016 | Lauren E. Nelson
Enterprise private cloud strategies are shifting to focus on developers — not optimized infrastructure. Developer productivity at scale demands user ease, multicloud platform support and consistency,...
Management & Organization, IT Process Automation...
IT Services, IT Process Automation...
June 8, 2016 - June 9, 2016
June 8, 2016
June 22, 2016