Forrester Research For:
Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.
Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services
February 1, 2017 | Robert Stroud
January 26, 2017 | Milan Hanson
January 23, 2017 | Richard Fichera
Bet On Emerging Ecosystems To Help Smooth Business Integration
February 16, 2017 | Christopher Voce
Connected solutions enable businesses to optimize processes, enhance offerings, and transform their own business models. They generate streams of valuable customer and operational data. While...
February 16, 2017 | Milan Hanson
Open source software (OSS) is surging in application development circles, but proprietary solutions continue to dominate in application performance management (APM) used within infrastructure and...
Return On Investment (ROI), Organization...
IT Process Automation, Balanced Scorecard...
May 9, 2017 - May 10, 2017
March 29, 2017
June 8, 2017 - June 9, 2017