Forrester Research For:
Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.
Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services
June 25, 2015 | Richard Fichera
June 23, 2015 | Andre Kindness
Declining Revenues Force Strategy Changes
July 2, 2015 | Henry Baltazar
Despite the constant and rapid growth of data in enterprises, the revenue and profits of the major storage players have been flat to declining for the last few years. Cloud storage services and...
How To Drive Worker Productivity By Quantifying The Workforce
July 1, 2015 | J. P. Gownder
Infrastructure and operations (I&O) leaders are responsible for deploying, managing, and supporting the devices and software that enable a workforce to successfully serve customers. Today, there's a...
IT Services, Public Cloud...
Management & Organization, Go-To-Market Strategies...
Network Management, Local Area Network (LAN)/Wide Area Network (WAN)...
July 14, 2015
July 28, 2015
July 28, 2015