Roles We Serve

Marketing & Strategy:

Technology Management:

Technology Industry:

Forrester Research For:

Infrastructure & Operations Professionals

Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.

Who this role is for:

Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services

Latest Research For This Role

Report: The Nuanced World Of Cloud Adoption In Canada

September 18, 2018 | Lauren E. Nelson

Infrastructure and operations (I&O) professionals shouldn't judge North American cloud adoption by the US marketplace alone. Canadian cloud adoption is strong and gaining momentum with the entrance...

Report: The I&O Pro's Buying Guide For Hybrid Cloud Management

Despite Close Vendor Scores On The Forrester Wave™, HCM Tools Vary Significantly

September 13, 2018 | Lauren E. Nelson

Hybrid cloud management (HCM) isn't a new market, but to date, it hasn't been particularly successful. However, this is changing, with new investment from enterprises and vendors alike. As the market...

View more research

Analysts Serving This Role

View more analysts

Upcoming Events For This Role

Webinar: The State Of Industrial IoT Software Platforms: Insights From The Forrester Wave™

October 1, 2018

View more events