Forrester Research For:
Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.
Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services
May 1, 2016 | Richard Fichera
April 14, 2016 | J. P. Gownder
April 12, 2016 | J. P. Gownder
April 2, 2016 | David Johnson
Benchmarks: The Workforce Enablement Playbook
April 29, 2016 | J. P. Gownder
Infrastructure and operations (I&O) leaders planning their budgets for 2016 and beyond must invest in the business technology (BT) agenda — that is, spending on technology that helps win, serve, and...
How To Wrap IoT Solutions With The Right Processes
April 27, 2016 | Amy DeMartine
The IoT opportunity is taking enterprises by storm — but its newness means there are a lot of unknowns, including how to achieve operational excellence. The same DevOps principles that drive...
Enterprise Mobile Devices, Information Architecture...
Application Management, Development & Operations (DevOps)...
Server Virtualization, Infrastructure Architectures...
May 10, 2016 - May 11, 2016
June 8, 2016 - June 9, 2016
June 8, 2016