Forrester Research For:
Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.
Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services
November 17, 2015 | Richard Fichera
November 12, 2015 | J. P. Gownder
November 9, 2015 | Richard Fichera
Road Map: The Cloud Computing Playbook
November 24, 2015 | Naveen Chhabra
Cloud service providers are quickly rolling out innovative cloud services, and, for a growing number of enterprises, cloud-first is a preferred strategy. Enterprises are facing more competition than...
Use The APM Reference Model To Manage The Performance Of Any Applications
November 20, 2015 | Milan Hanson
The rise of the mobile customer brings EA and I&O professionals new demands and new opportunities. It does more harm than good to redefine APM to include them all, as APM is currently well...
Management & Organization, Go-To-Market Strategies...
Enterprise Mobile Devices, Information Architecture...
May 10, 2016 - May 11, 2016
December 8, 2015
December 9, 2015