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Infrastructure & Operations Professionals

Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.

Who this role is for:

Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services

Latest Research For This Role

Report: Five Key Trends That Will Reshape The Employee Technology Experience

Keep Employee Experience At The Center Of Your Technology Strategy As You Move Past Windows 7

May 22, 2019 | Andrew Hewitt

Windows 7 has been a corporate PC staple — but at nearly 10 years old, it's at its end of life. Though some infrastructure and operations (I&O) leaders responsible for employee technology have...

Report: Cut Through The Hype To Assess Your Need For 5G-Enabled IoT Use Cases

How To Gauge The Readiness Of 5G And Its Impact On Your IoT Network Strategy

May 16, 2019 | Michele Pelino

The hype around 5G is at fever pitch, with network operators and device and equipment manufacturers making near-daily announcements regarding new deployment initiatives or highlighting potential 5G...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: How To Tame Technology Distraction In Your Workplace

June 5, 2019

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