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Infrastructure & Operations Professionals

Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.

Who this role is for:

Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services

Latest Research For This Role

Report: Put A Plan In Place To Improve The Employee Experience

Strategic Plan: The Workforce Enablement Playbook

November 17, 2017 | David K. Johnson

Few areas of technology are as fundamental to the employee experience as the devices and software they use. But chances are, your firm and executive colleagues view them as a cost and risk center....

Report: Adapt Your Governance Framework For Cloud

Processes: The Cloud Computing Playbook

November 14, 2017 | Sophia I. Vargas

As cloud adoption accelerates, businesses must develop standard practices around security, performance, and cost to meet the expectations of internal and external stakeholders. Regardless of who...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Predictions 2018: Cloud Accelerates Enterprise Transformation Everywhere

December 14, 2017

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