Forrester Research For:
Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.
Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services
March 17, 2017 | Chris Gardner
Focus On A Balanced Sourcing Strategy For Applications Migration
March 28, 2017 | Bill Martorelli
For most enterprises, becoming digital entails migrating applications to the cloud. Clients embarking on cloud migration efforts are increasingly emphasizing speed above all else. Fortunately for...
March 22, 2017 | Milan Hanson
Customer satisfaction makes or breaks a retailer, and the annual peak shopping day is the ultimate test. For Dixons Carphone, that test came on Black Friday, the start of the holiday shopping season....
Return On Investment (ROI), Organization...
Return On Investment (ROI), Enterprise Mobile Devices...
May 9, 2017 - May 10, 2017
March 29, 2017
April 3, 2017