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Infrastructure & Operations Professionals

Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.

Who this role is for:

Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services

Latest Research For This Role

Report: The Future Of Enterprise Mobility

Three Technologies That Create A Productive Mobile Employee Experience

August 11, 2017 | Michael Facemire

When it comes to enterprise mobility, I&O pros have focused heavily on delivering apps to workers — and are missing the real opportunity to mobilize workers. While some apps are vital to employee...

Report: Vendor Landscape: Programmable Data Center Hardware Switches, Q3 2017

August 10, 2017 | Andre Kindness

Traditional networks can't keep up with the pace of change within the data center. Many infrastructure and operations (I&O) professionals have investigated various technologies to deploy the five...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Use The Forrester Wave™ To Navigate The European Hosted Private Cloud Services Market

September 7, 2017

Webinar: Automate Your Configuration Management (You Can't Manage It Otherwise)

October 2, 2017

Webinar: How To Elevate Service Value Beyond The Technology Organization By Shifting To ESM

October 4, 2017

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