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Infrastructure & Operations Professionals

Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.

Who this role is for:

Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services

Latest Research For This Role

Report: Unified Endpoint Management (UEM) Finally Arrives

Modernize Your Management Strategy To Improve Employee Experience

January 18, 2018 | David K. Johnson

Employees expect infrastructure and operations (I&O) pros to deliver a productive experience across all their devices and apps — regardless of whether they're using mobile devices or PCs. While most...

Report: Refine Your Cloud Maturity Through Continual Assessment

Continuous Improvement: The Cloud Computing Playbook

January 12, 2018 | Lauren E. Nelson

As infrastructure and operations (I&O) leaders consider the next stage in their cloud evolution, Forrester recommends three key measurement and comparison practices: 1) Benchmark cloud adoption...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Taking The Pulse Of Europe's Cloud: What You Need To Know About Cloud Computing In Europe For 2018

February 15, 2018

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