Roles We Serve

Marketing & Strategy:

Technology Management:

Technology Industry:

Forrester Research For:

Infrastructure & Operations Professionals

Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.

Who this role is for:

Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services

Latest Research For This Role

Report: Gauge Your Continuous Deployment Maturity

Assessment: The Continuous Deployment Playbook

December 7, 2017 | Robert Stroud

Today's customers demand great experiences, fast. To satisfy them, infrastructure and operations (I&O) leaders and teams must adopt DevOps principles and shift to continuous deployment mode. Use this...

Report: Cloud, DevOps, And Digital Will Overtake The CMDB, But Not Its Reasons For Existence

Planning, Reporting, Accounting, And Coordinating Require An Information Strategy

December 5, 2017 | Charles Betz

Digital transformation, the cloud, and DevOps have many organizations questioning the future of capabilities such as asset and configuration management. But fundamental objectives — planning,...

View more research

Analysts Serving This Role

View more analysts

Upcoming Events For This Role

Webinar: Predictions 2018: Cloud Accelerates Enterprise Transformation Everywhere

December 14, 2017

View more events