Forrester Research For:
Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.
Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services
May 20, 2016 | Richard Fichera
May 18, 2016 | J. P. Gownder
May 13, 2016 | Robert Stroud
May 10, 2016 | Robert Stroud
May 23, 2016 | Naveen Chhabra
Service providers are relying more upon software assets and intellectual property (IP) when carrying out client engagements. This is certainly true with hybrid cloud management: Providers are...
EMM Tools Can't Do It All, So For Now, You Still Need PC Management Tools
May 16, 2016 | Christian Kane
Many workers use PCs as their primary devices, but mobile devices are becoming just as critical to them as mobile gains more capabilities and access to corporate data. This means that employees...
IT Services, Public Cloud...
Management & Organization, Enterprise Mobile Devices...
IT Services, IT Process Automation...
June 8, 2016 - June 9, 2016
June 8, 2016
June 9, 2016