Forrester Research For:
Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.
Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services
April 22, 2017 | Robert Stroud
April 20, 2017 | Naveen Chhabra
April 17, 2017 | Milan Hanson
A Scorecard Approach Helps You Make Smart Investment Decisions — And Avoid Wasteful Ones
April 26, 2017 | J. P. Gownder
Infrastructure and operations (I&O) leaders are increasingly tasked with applying technology to help solve business problems. Extended reality, comprising virtual reality (VR), augmented reality...
Use Forrester's Employee Mobile Mind Shift Index To Inform Your Mobile Strategy
April 21, 2017 | Andrew Hewitt
Mobile isn't just a consumer phenomenon; infrastructure and operations (I&O) leaders and companies that fall short on meeting employee mobility needs miss out on a fundamental opportunity to better...
Application Performance Monitoring, IT Process Automation...
Enterprise Mobile Devices, Information Architecture...
May 9, 2017 - May 10, 2017
May 2, 2017
June 8, 2017 - June 9, 2017