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Infrastructure & Operations Professionals

You identify and justify the technologies and process changes that will help transform your company's infrastructure, creating a more productive, resilient, and effective technology management organization.

Who this role is for:

VP of Infrastructure & Operations
Director of Infrastructure
VP, IT Operations
Director of Technical Services

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Vice President and Group Director Laura Koetzle (00:54)

Insights For Your Key Business Initiatives

Forrester guides your decisions with integrated reports, tools, and Playbook research frameworks.

Improve efficiencies and reduce costs by consolidating technologies and portfolios:

Support a dynamic, global, mobile workforce:

Respond to business needs with agility:

Prepare Your Infrastructure And Operations For 2020 With Tools And Technologies

 

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Infrastructure & Operations Blog

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Latest Research For This Role

Report: Organize The Chaos Of Cloud With A Realistic And Effective Strategy

Continuous Improvement: The Cloud Computing Playbook For 2015

April 24, 2015 | William Martorelli

Developing a realistic and achievable cloud strategy is far from easy. Organizations can't always start at square one when creating a cloud strategy, since most already make use of cloud in a variety...

Report: Brief: Avaya Re-Engages Its Partners And Customers With A Stronger Strategy

A Breakdown Of The Avaya Partner And Analyst Event And What It Means To I&O Professionals

April 24, 2015 | Andre Kindness

At its annual partner event, Avaya launched a new set of initiatives to help its partners differentiate themselves and to help infrastructure and operations (I&O) professionals transform customer...

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Analysts Serving This Role

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Upcoming Events For This Role

Forum: Forrester's Forum For Technology Leaders

April 27, 2015 - April 28, 2015

Webinar: Trends 2015: The Future Of Customer Service

May 14, 2015

Webinar: Fight Fraud And Offer A Better Customer Experience With Voice Biometrics

May 18, 2015

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