Why Read This
Blurring boundaries within the broader consulting services market are leading to heated competition among consulting firms around thought leadership and business model innovation. In this context, strategic management paradigms and models are playing a more important role in positioning providers' capabilities toward executive stakeholders on the client side. Therefore, the providers' ability to quickly and effectively drive these models' development and integration into their portfolios as well as deliver client value based on these models will be key to market success going forward. Based on an in-depth analysis of more than 120 consulting service providers, Forrester developed a strategy services innovation value chain. Service provider strategists will get a better understanding of the global determinants that drive consulting services innovation and can leverage this value chain as a model for analyzing and planning their innovation initiatives more effectively.