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J. P.   Gownder

J. P. Gownder

Vice President, Principal Analyst Serving CIO Professionals

J. P. Gownder is a vice president and principal analyst serving CIOs, CTOs, and other technology and business leaders. He leads Forrester’s research into the impact that automation technologies like artificial intelligence, smart software, robotics, and customer self-service have on the future of work, the future of jobs, and the economy. His research also covers the role that technology innovations play in the workforce, employee experience, and the adoption of emerging technologies. Finally, his research into virtual and augmented reality, intelligent agents, wearable computing, PCs, tablets, smartphones, and the devices and systems that power retail experiences helps CIOs optimize investments and strategies.

Previous Work Experience

J. P. has held numerous roles across Forrester since 2005. He has served as vice president of business development in Forrester’s data organization and as a custom quantitative research expert. He has also served as a research director, managing a team of analysts who served consumer product strategists.

A recognized thought leader in charting the future course of technology, J. P. has helped clients all over the world build winning technology business strategies. J. P.'s background includes strategy consulting, market research, and data-oriented consulting positions. Prior to joining Forrester, J. P. worked in a variety of management consulting and analyst roles, in both the US and Europe.

A prolific writer and speaker, J. P. has written articles for publications such as Mashable, Information Week, ComputerWorld, Forbes, The Los Angeles Times, and The Washington Post. He has also been quoted in The Financial Times, The Wall Street Journal, The New York Times, USA Today, Wired, and many other publications, and he has appeared on NBC television, Voice of America, National Public Radio, and other media outlets.

Education

J. P. graduated from Harvard University with a B.A. (magna cum laude) and an M.A. in political science. He also conducted research at the Harvard Business School.

J. P. Gownder

Vice President, Principal Analyst Serving CIO Professionals

J. P. Gownder is a vice president and principal analyst serving CIOs, CTOs, and other technology and business leaders. He leads Forrester’s research into the impact that automation technologies like artificial intelligence, smart software, robotics, and customer self-service have on the future of work, the future of jobs, and the economy. His research also covers the role that technology innovations play in the workforce, employee experience, and the adoption of emerging technologies. Finally, his research into virtual and augmented reality, intelligent agents, wearable computing, PCs, tablets, smartphones, and the devices and systems that power retail experiences helps CIOs optimize investments and strategies.

Previous Work Experience

J. P. has held numerous roles across Forrester since 2005. He has served as vice president of business development in Forrester’s data organization and as a custom quantitative research expert. He has also served as a research director, managing a team of analysts who served consumer product strategists.

A recognized thought leader in charting the future course of technology, J. P. has helped clients all over the world build winning technology business strategies. J. P.'s background includes strategy consulting, market research, and data-oriented consulting positions. Prior to joining Forrester, J. P. worked in a variety of management consulting and analyst roles, in both the US and Europe.

A prolific writer and speaker, J. P. has written articles for publications such as Mashable, Information Week, ComputerWorld, Forbes, The Los Angeles Times, and The Washington Post. He has also been quoted in The Financial Times, The Wall Street Journal, The New York Times, USA Today, Wired, and many other publications, and he has appeared on NBC television, Voice of America, National Public Radio, and other media outlets.

Education

J. P. graduated from Harvard University with a B.A. (magna cum laude) and an M.A. in political science. He also conducted research at the Harvard Business School.

J. P. Gownder's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: How To Adapt When Your Workforce Ecosystems Are Breaking

    COVID-19 And An Economic Crisis Are Shattering The Formal And Informal Ecosystems Your Employees Rely Upon To Get Work Done

    June 19, 2020J. P. Gownder

    The COVID-19 crisis has upended the way we work. Often overlooked, however, is the impact the crisis has had on both formal (company-provided) and informal (socially provided) ecosystems that support workers: Everything from childcare to transportation to office kitchens must be reconsidered. This report gives you a framework for thinking about which ecosystems are broken and how to start fixing them.

  • For CMO Professionals

    REPORT: The CEO's Guide To The Future Of Work

    Build The Adaptive Workforce That Succeeds, Despite Changes To How Work Gets Done

    June 8, 2020 James L. McQuivey, PhD, J. P. Gownder, David K. Johnson, Mark Brandau, Katy Tynan

    Most pronouncements about the future of work miss the mark because they fail to account for what executives like you can see clearly in the here and now: how the shocks already reverberating through your ecosystem of work will drive, shape, and shake your current workforce vision, strategy, and execution. While there is no one-size-fits-all solution, there are specific tools you can make better use of, starting today. Read this report to assess your vulnerabilities and your opportunities to determine the steps you can take to manage them.

  • For CMO Professionals

    REPORT: The Future Of Work Starts Now

    Four Shocks Will Sort Out The Winners From The Losers In The 2020s

    April 14, 2020 James L. McQuivey, PhD, J. P. Gownder, David K. Johnson, Mark Brandau

    The "roaring 2020s" have started with a force: a pandemic that will propel us into the future of work faster than expected. Like its namesake decade from the 20th century, the 2020s will be full of challenges. But this time, many of the forces that determine who will win (or lose) are already visible — and just got fast-tracked. Systemic risk, robots, employee data, and employee power are already causing shocks to your system. Not everything you hear about the future of work matters, but these four things will, so take note and prepare to shock-proof your organization.

  • For Customer Experience Professionals

    REPORT: Six Ways You Should Use The Federal Stimulus To Drive Customer Obsession

    April 9, 2020 Rick Parrish, TJ Keitt, J. P. Gownder, David K. Johnson, Ted Schadler

    The Coronavirus Aid, Relief, and Economic Security (CARES) Act features nearly $1 trillion in benefits to businesses. How will your company use its share? In this report, we detail six ways that customer-obsessed firms can use the stimulus package to put customers at the center of everything they do.

  • For CIO Professionals

    REPORT: Work From Home Is Simply Step One: Employee Relationship Management For COVID-19

    Employers Will Need More Than Work-From-Home Policies To Help Workers Adapt

    March 26, 2020J. P. Gownder

    COVID-19 is a human tragedy: Lost lives, psychological suffering, and severe economic disruption are now inevitable outcomes. Those trying to continue with business operations need a thoughtful approach to guide their employees through these historic challenges. The current mantra of "work from home" has its limits, as nearly half of US employees can't and those who can face other obstacles that you must take specific actions to address. Read this report to understand the short- and long-term impact of COVID-19 on where and how we work.

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