J. P.   Gownder

J. P. Gownder

Vice President, Principal Analyst Serving CIO Professionals

J. P. Gownder is a vice president and principal analyst serving CIOs, CTOs, and other technology and business leaders. He leads Forrester’s research into the impact that automation technologies like artificial intelligence, smart software, robotics, and customer self-service have on the future of work, the future of jobs, and the economy. His research also covers the role that technology innovations play in the workforce, employee experience, and the adoption of emerging technologies. Finally, his research into virtual and augmented reality, intelligent agents, wearable computing, PCs, tablets, smartphones, and the devices and systems that power retail experiences helps CIOs optimize investments and strategies.

Previous Work Experience

J. P. has held numerous roles across Forrester since 2005. He has served as vice president of business development in Forrester’s data organization and as a custom quantitative research expert. He has also served as a research director, managing a team of analysts who served consumer product strategists.

A recognized thought leader in charting the future course of technology, J. P. has helped clients all over the world build winning technology business strategies. J. P.'s background includes strategy consulting, market research, and data-oriented consulting positions. Prior to joining Forrester, J. P. worked in a variety of management consulting and analyst roles, in both the US and Europe.

A prolific writer and speaker, J. P. has written articles for publications such as Mashable, Information Week, ComputerWorld, Forbes, The Los Angeles Times, and The Washington Post. He has also been quoted in The Financial Times, The Wall Street Journal, The New York Times, USA Today, Wired, and many other publications, and he has appeared on NBC television, Voice of America, National Public Radio, and other media outlets.

Education

J. P. graduated from Harvard University with a B.A. (magna cum laude) and an M.A. in political science. He also conducted research at the Harvard Business School.

J. P. Gownder

Vice President, Principal Analyst Serving CIO Professionals

J. P. Gownder is a vice president and principal analyst serving CIOs, CTOs, and other technology and business leaders. He leads Forrester’s research into the impact that automation technologies like artificial intelligence, smart software, robotics, and customer self-service have on the future of work, the future of jobs, and the economy. His research also covers the role that technology innovations play in the workforce, employee experience, and the adoption of emerging technologies. Finally, his research into virtual and augmented reality, intelligent agents, wearable computing, PCs, tablets, smartphones, and the devices and systems that power retail experiences helps CIOs optimize investments and strategies.

Previous Work Experience

J. P. has held numerous roles across Forrester since 2005. He has served as vice president of business development in Forrester’s data organization and as a custom quantitative research expert. He has also served as a research director, managing a team of analysts who served consumer product strategists.

A recognized thought leader in charting the future course of technology, J. P. has helped clients all over the world build winning technology business strategies. J. P.'s background includes strategy consulting, market research, and data-oriented consulting positions. Prior to joining Forrester, J. P. worked in a variety of management consulting and analyst roles, in both the US and Europe.

A prolific writer and speaker, J. P. has written articles for publications such as Mashable, Information Week, ComputerWorld, Forbes, The Los Angeles Times, and The Washington Post. He has also been quoted in The Financial Times, The Wall Street Journal, The New York Times, USA Today, Wired, and many other publications, and he has appeared on NBC television, Voice of America, National Public Radio, and other media outlets.

Education

J. P. graduated from Harvard University with a B.A. (magna cum laude) and an M.A. in political science. He also conducted research at the Harvard Business School.

J. P. Gownder's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: RQ For Blockchain: Assess Your Readiness For Using Distributed Ledger Technology

    The Robotic Quotient For Blockchain Guides Your Approach To People, Leadership, Organization, And Trust In The Era Of Multiparty Processes

    May 17, 2019 Martha Bennett, J. P. Gownder

    The introduction of blockchain (AKA distributed ledger technology or DLT) is transforming processes and operating models and ushering in an era of new business and trust models. But while the technology is still nascent, it isn't the biggest inhibitor: Most organizations don't have the competencies to implement DLT successfully. CIOS, technology leaders, and business executives should read this report to learn how the robotic quotient (RQ) for blockchain can help them assess areas they need to focus on (and improve as needed) to leverage this technology concept successfully.

  • For CIO Professionals

    REPORT: The Forrester Tech Tide™: AI, Automation, And Robotics For Customers And Employees, Q2 2019

    18 Technologies Underpin Customer And Employee Engagement

    May 16, 2019J. P. Gownder, Brandon Purcell

    Customers want better experiences, and employees want to feel more empowered in their jobs. There are very few technologies that can play a significant role in both customer and employee engagement — AI, automation, and physical robotics technologies can play this dual role in how enterprises engage with both their customers and employees. This Forrester Tech Tide report presents an analysis of the maturity and business value of the 18 AI, automation, and robotics technology categories. This report helps CIOs shape their firm's investment approach to these technologies.

  • For CMO Professionals

    REPORT: Four Main Players Star In The Future Of Work

    The Multiplying Force Of Automation Can Make Them All Winners

    May 14, 2019 James L. McQuivey, J. P. Gownder

    Politicians, pundits, and prognosticators have pounced on the topic of the future of work, pondering who will win and who will lose. Job losses will reach 29% by 2030, and the creation of equivalent jobs will total only 13%. But job losses and gains aren't the most pertinent issues. With an approach that puts humanity at the center of the story, four key players — customers, employees, leaders, and robots themselves — can all emerge as winners. In this report, CMOs and execs learn how they play a role in helping humans flourish in the future landscape.

  • For Infrastructure & Operations Professionals

    REPORT: Future Jobs: Plan Your Workforce For Automation Dividends And Deficits

    Twelve Work Personas Define The Future Of Work

    April 30, 2019 Craig Le Clair, J. P. Gownder

    Automation deficits (also known as job losses) due to advancing automation are inevitable. But they'll affect different occupations at different times and in different ways. To help you better understand the progression, this report defines, quantifies, and ranks 12 work personas that capture more than 800 occupations tracked by the US Bureau of Labor Statistics. CEOs, CIOs, HR leaders, and enterprise architects can use this taxonomy to plan for a very different workforce.

  • For Infrastructure & Operations Professionals

    REPORT: The State Of Chromebooks, 2019

    When The Conditions Are Right, Chromebooks Can Improve Both Customer And Employee Experience

    April 30, 2019 Andrew Hewitt, J. P. Gownder

    Eight years into their existence, Chromebooks haven't taken the enterprise market by storm — but have slowly but surely gained enterprise mindshare. I&O leaders are reassessing how Chromebooks can serve the needs of their customer and employees. This report lays out the preconditions of Chromebook adoption, describing the size, vertical industries, and software environments of companies that should consider Chromebooks. It also identifies several deal killers for which Chromebooks just aren't a good fit. This report is an update of a 2016 Forrester report on Chromebooks.

View all of J. P. Gownder's Research

Clients Who Work With J. P. Gownder Also Work With:

View all related analysts