J. P.   Gownder

J. P. Gownder

Vice President, Principal Analyst Serving CIO Professionals

J. P. Gownder is a vice president and principal analyst serving CIOs, CTOs, and other technology and business leaders. He leads Forrester’s research into the impact that automation technologies like artificial intelligence, smart software, robotics, and customer self-service have on the future of work, the future of jobs, and the economy. His research also covers the role that technology innovations play in the workforce, employee experience, and the adoption of emerging technologies. Finally, his research into virtual and augmented reality, intelligent agents, wearable computing, PCs, tablets, smartphones, and the devices and systems that power retail experiences helps CIOs optimize investments and strategies.

Previous Work Experience

J. P. has held numerous roles across Forrester since 2005. He has served as vice president of business development in Forrester’s data organization and as a custom quantitative research expert. He has also served as a research director, managing a team of analysts who served consumer product strategists.

A recognized thought leader in charting the future course of technology, J. P. has helped clients all over the world build winning technology business strategies. J. P.'s background includes strategy consulting, market research, and data-oriented consulting positions. Prior to joining Forrester, J. P. worked in a variety of management consulting and analyst roles, in both the US and Europe.

A prolific writer and speaker, J. P. has written articles for publications such as Mashable, Information Week, ComputerWorld, Forbes, The Los Angeles Times, and The Washington Post. He has also been quoted in The Financial Times, The Wall Street Journal, The New York Times, USA Today, Wired, and many other publications, and he has appeared on NBC television, Voice of America, National Public Radio, and other media outlets.

Education

J. P. graduated from Harvard University with a B.A. (magna cum laude) and an M.A. in political science. He also conducted research at the Harvard Business School.

J. P. Gownder

Vice President, Principal Analyst Serving CIO Professionals

J. P. Gownder is a vice president and principal analyst serving CIOs, CTOs, and other technology and business leaders. He leads Forrester’s research into the impact that automation technologies like artificial intelligence, smart software, robotics, and customer self-service have on the future of work, the future of jobs, and the economy. His research also covers the role that technology innovations play in the workforce, employee experience, and the adoption of emerging technologies. Finally, his research into virtual and augmented reality, intelligent agents, wearable computing, PCs, tablets, smartphones, and the devices and systems that power retail experiences helps CIOs optimize investments and strategies.

Previous Work Experience

J. P. has held numerous roles across Forrester since 2005. He has served as vice president of business development in Forrester’s data organization and as a custom quantitative research expert. He has also served as a research director, managing a team of analysts who served consumer product strategists.

A recognized thought leader in charting the future course of technology, J. P. has helped clients all over the world build winning technology business strategies. J. P.'s background includes strategy consulting, market research, and data-oriented consulting positions. Prior to joining Forrester, J. P. worked in a variety of management consulting and analyst roles, in both the US and Europe.

A prolific writer and speaker, J. P. has written articles for publications such as Mashable, Information Week, ComputerWorld, Forbes, The Los Angeles Times, and The Washington Post. He has also been quoted in The Financial Times, The Wall Street Journal, The New York Times, USA Today, Wired, and many other publications, and he has appeared on NBC television, Voice of America, National Public Radio, and other media outlets.

Education

J. P. graduated from Harvard University with a B.A. (magna cum laude) and an M.A. in political science. He also conducted research at the Harvard Business School.

J. P. Gownder's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: The Top Emerging Technologies To Watch 2018

    July 11, 2018 Brian Hopkins, Christian Austin, Andre Kindness, James Staten, Brandon Purcell, Nate Fleming, Frank E. Gillett, Jeffrey S. Hammond, Martha Bennett, J. P. Gownder

    To outpace the competition, CIOs must keep a constant finger on the pulse of technology change. Forrester has identified 12 emerging technologies with massive disruptive potential; their impact will be seen across a range of products, services, and solutions. This report helps CIOs zero in on the technologies most worthy of their focus, strategic planning, and investment.

  • For Enterprise Architecture Professionals

    REPORT: A Bold But Pragmatic Strategy For Business Automation

    Guide Your Business Automation Realistically With Forrester's Automation Framework

    July 10, 2018 Craig Le Clair, Chris Gardner, J. P. Gownder

    Forrester's automation framework lays the groundwork for an unprecedented movement to automate business. Enterprise architecture (EA) professionals should put this framework into action aggressively but with realistic expectations. Your own enterprise's ability to adapt is more critical than vendor hype, so focus on your people, capabilities, and operating model to excel. The automation game will be fierce and existential, so play it as if your company's life depends on it — because it does.

  • For CIO Professionals

    REPORT: Build The Business Case For Fast, Connected Technology Investments

    Business Case: The IT Transformation Playbook

    July 9, 2018 Duncan Jones, J. P. Gownder

    Technology leaders must invest in initiatives that help win, serve, and retain customers. Here, we've created a set of tools to help you make the business case for those investments. These are: 1) a financial model that incorporates the entire picture of benefits, costs, flexibility, and risks and helps CIOs structure their thinking around intangibles and 2) a presentation template that makes it easy to communicate the results of the model to your stakeholders and includes supporting Forrester examples and data.

  • For Enterprise Architecture Professionals

    REPORT: Digital Transformation Demands A New Automation Framework

    Introducing A New Framework For Automation

    July 9, 2018 Chris Gardner, J. P. Gownder, Craig Le Clair

    The impact of automation on companies' efforts to win, serve, and retain customers is unquestionable. However, it can be difficult to determine how different types of automation relate to one another, where you might be able to reuse certain technologies, and how best to rationalize your portfolio. Using nine dimensions, Forrester has classified eight major categories of automation. Enterprise architects can use this framework to guide their automation journeys.

  • For CIO Professionals

    REPORT: RQ: Assess Your Readiness For Working Side By Side With Robots And AI

    The Robotics Quotient Guides Your Approach To People, Leadership, Organization, And Trust In The Era Of Automation

    June 11, 2018J. P. Gownder

    Automation technologies — from AI to robotic process automation (RPA), physical robotics, and more — are transforming business processes and operating models. But most companies don't have the competencies to implement automation technologies successfully. In this report, digital and technology leaders spearheading major digital transformation and innovation efforts will learn how the robotics quotient (RQ) can help them assess necessary areas to improve, survive, and thrive with automation.

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