Jean-Pierre Garbani

Vice President, Principal Analyst serving Infrastructure & Operations PROFESSIONALS

J.P. serves Infrastructure & Operation Professionals in predicting and quantifying IT disruptions. J.P.'s expertise is in the IT management software and IT operations market, and his research examines the shifting industry dynamics caused by economic pressures and the impact of new technologies such as virtualization on the IT organization.

J.P. has several decades of experience as an IT technology designer and marketer and also as a client of IT technology. He has broad experience in designing advanced technology solutions in industrial and commercial applications and bringing them to market. He has written extensively on technology for several business publications. J.P. is often a featured speaker at vendor-sponsored events and webinars.

Previous Work Experience

J.P. came to Forrester through the acquisition of Giga Information Group, where he was the research director of the computing infrastructure group. J.P. started his IT career in early 1968 as a software engineer working on the automation of nuclear power plants in France. J.P. then joined Bull General Electric in Paris (subsequently Honeywell Bull), where he was a designer and project leader of very large network infrastructures in France, Scandinavia, and the US. At Bull, J.P. occupied several positions in engineering, marketing, and sales. J.P. moved to the US in 1984 and filled several engineering and marketing positions with Bull Information Systems. In 1994, J.P. created Epitome Technology Corporation, a middleware software company focused on manufacturing execution systems. Prior to joining Giga, J.P. worked as an IT management consultant for several large financial institutions in the US.


J.P. graduated from Ecole Superieure d'Electricite (Supelec) in Paris (M.S. in computer science). J.P. is a US citizen based in Naples, Fla., and speaks French fluently.

Refine your results

Date Range




Market Imperatives



118 results in Reports

  • Jean-Pierre Garbani
  • Infrastructure & Operations
  • For Infrastructure & Operations Professionals

    Report:IT Infrastructure And Operations: The Next Five Years

    The Cloud On IT's Horizon

    Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will come...

    • Downloads: 3486
  • For Infrastructure & Operations Professionals

    Report:Competitive Analysis: Application Performance Management And Business Transaction Monitoring

    A SWOT Analysis Of APM And BTM Software Vendors

    IT and business services have grown exponentially in size, diversity, and complexity over the past few years. The complexity of many transactional business services has reached a point where the...

    • Downloads: 2093
  • For Infrastructure & Operations Professionals

    Report:Market Overview: The IT Management Software Market In 2009

    The Current Economy Is A Catalyst For Change

    In 2009, IT faces the problem of cutting costs without affecting the productivity of business users. Ideally, enterprises will look at solutions that increase IT ops' productivity, reduce the time...

    • Downloads: 1781
  • For Infrastructure & Operations Professionals

    Report:Market Overview: The IT Management Software Market In 2008

    In 2008, the IT management software market will again experience significant growth. The key trend in IT management software spending will be the widespread adoption of IT process automation...

    • Downloads: 1703
  • For Infrastructure & Operations Professionals

    Report:Develop Your Road Map For Service Management And Automation Processes

    This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their road map of service management and automation processes (SMA) using Forrester's...

    • Downloads: 2009
  • For Infrastructure & Operations Professionals

    Report:Tech Horizons: The IT Management Software Market In 2013

    It's Not Business As Usual Anymore; A Paradigm Shift Is Coming

    Predicting the future is a perpetual human quest. Fortunately, market forecasts do not require the sacrifice of chickens or the messy reading of coffee grounds: They are based on simple and logical...

    • Downloads: 1736
  • For Infrastructure & Operations Professionals

    Report:Future Trends In The Enterprise Software Market

    Is Hardware The Future Of Software?

    Hardware, software, and people are the three basic ingredients of enterprise business technology. They provide the enterprise with an economic advantage through automated and improved business...

    • Downloads: 1426
  • For Infrastructure & Operations Professionals

    Report:Prepare For 2020: Transform Your IT Infrastructure And Operations Practice

    Vision: The I&O Practice Playbook

    By 2020, the proliferation of as-a-service technology, tech-savvy workers, and increased business complexity will widen the gap between business demand and traditional IT supply. In this new era,...

    • Downloads: 1368
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Application Performance Management, Q4 2011

    A Pragmatic Approach To Service Quality

    In today's challenging economic times, business productivity takes precedence over many other considerations. To achieve a quality of service that's in line with this goal, IT infrastructure and...

    • Downloads: 1446
  • For Infrastructure & Operations Professionals

    Report:Market Overview: The Application Performance Management Market

    The Rise Of End-To-End Application Performance Management

    Applications are the visible component of IT for internal and external users, and there is a direct relationship between application quality and user productivity and client satisfaction. In many...

    • Downloads: 1282
  • For Infrastructure & Operations Professionals

    Report:Turn Big Data Inward With IT Analytics

    The Future Of Service Monitoring And Management

    Your business is complex. Big data promises to manage this complexity to make better decisions. But the technology services that run your business are also complex. Many are too complex to manage...

    • Downloads: 1386
  • For Infrastructure & Operations Professionals

    Report:Market Overview: IT Process Automation, Q3 2011

    Embrace IT Process Automation Technology As Your Foundation To Industrial IT

    The tasks of the IT infrastructure and operations (I&O) professional have become increasingly complex and susceptible to human error. This is a direct consequence of the sheer volume and...

    • Downloads: 1134
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: Appliance-Based End User Experience Monitoring, Q2 2007

    Tealeaf Technology, Coradiant, HP, And NetQoS Lead In Specific Markets, But It's A Hot Contest

    Forrester evaluated leading appliance-based end user experience monitoring vendors across 35 criteria and found that although all the vendors use a very similar technology, they now target their...

    • Downloads: 991
  • For Infrastructure & Operations Professionals

    Report:Market Overview 2008: Automated Testing Software

    Conventional wisdom says that the goal of testing is to find bugs in software, and that this should be achieved by running known usage cases that yield expected results. This opens the door to...

    • Downloads: 1062
  • For Infrastructure & Operations Professionals

    Report:The Megavendors In IT Management Software

    SWOT Analysis For BMC Software, CA, HP Software, And IBM Tivoli, Q2 2008

    Forrester's IT spending outlook for 2008 forecasts that software investments will fare better than average, with 19% growth in 2008 compared with12% growth in 2007. The four IT management software...

    • Downloads: 963
  • For Infrastructure & Operations Professionals

    Report:The IT Management Software Challengers

    SWOT Analysis: ASG, Microsoft, NetIQ, And Oracle, Q3 2008

    Four major companies dominate the IT management software market. Their rich portfolio allows them to successfully compete in tactical sales with point solutions as well as in strategic sales against...

    • Downloads: 800
  • For Infrastructure & Operations Professionals

    Report:Avoid Tactical, Narrow Service Management And Automation Strategies

    This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders to develop their service management and automation (SMA) strategic plan. This is important as the...

    • Downloads: 1056
  • For Infrastructure & Operations Professionals

    Report:It's Time For IT Management Software 2.0

    Lean Thinking Brings Forward New Management Tools

    IT is still struggling with growing pains, meaning that the current economic conditions present a catalyst for change and an opportunity to mature. These conditions present a catalyst because they...

    • Downloads: 1003
  • For Infrastructure & Operations Professionals

    Report:Vendors Beware: Virtualization, PaaS, And SaaS Are Changing The Capacity Management Tools Market

    Continuous improvement in the server technology performance-price ratio has caused many organizations to simply dismiss the need for accurate workload and resource planning efforts. In the current...

    • Downloads: 933
  • For Infrastructure & Operations Professionals

    Report:Market Projections For 2010: IT Management Software

    Say Hello To IT Management Software 2.0

    The past decade has seen a considerable improvement in IT management software, especially where operational effectiveness is concerned. However, the economic downturn as well as new technologies such...

    • Downloads: 982
  • For Infrastructure & Operations Professionals

    Report:The IT Management Software Megavendors

    SWOT Analysis For BMC Software, CA, HP Software, And IBM Tivoli, Q3 2009

    The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. Despite this bleak overall picture, Forrester forecasts 4% growth in nonapplication...

    • Downloads: 861
  • For Infrastructure & Operations Professionals

    Report:Assess Your Service Management And Automation Maturity

    This report introduces Forrester's solution for IT infrastructure and operations (I&O) leaders to assess the maturity of their service management and automation (SMA) program. This is important,...

    • Downloads: 791
  • For Infrastructure & Operations Professionals

    Report:The New Capacity Planning Process Requires Three New Steps

    Reboot Your Capacity Planning Process With Cost-Value Analysis, Governance, And Global Planning

    Virtualization and cloud computing bring a new dimension to IT operations: a choice in how services will be delivered to the business. Capacity planning must change to reflect this evolution: It now...

    • Downloads: 907
  • For Infrastructure & Operations Professionals

    Report:Capacity Management In A Virtual World

    Transforming The Traditional Process To Serve Virtualization Imperatives

    Traditional capacity planning is seen as an exercise in forecasting the alignment of hardware resources to enterprise activity growth. Cheap systems meant that this was eventually considered to have...

    • Downloads: 836
  • For Infrastructure & Operations Professionals

    Report:Assessing Complexity In IT Operations

    Use Six Key Indicators To Start Measuring And Remediating I&O Complexity

    Complexity is a recurring theme for today's infrastructure and operations (I&O) executives. Complexity is currently cited as the root cause of all IT operations ills. I&O teams are desperately trying...

    • Downloads: 892