Jean-Pierre Garbani

Vice President, Principal Analyst serving Infrastructure & Operations PROFESSIONALS

J.P. serves Infrastructure & Operation Professionals in predicting and quantifying IT disruptions. J.P.'s expertise is in the IT management software and IT operations market, and his research examines the shifting industry dynamics caused by economic pressures and the impact of new technologies such as virtualization on the IT organization.

J.P. has several decades of experience as an IT technology designer and marketer and also as a client of IT technology. He has broad experience in designing advanced technology solutions in industrial and commercial applications and bringing them to market. He has written extensively on technology for several business publications. J.P. is often a featured speaker at vendor-sponsored events and webinars.

Previous Work Experience

J.P. came to Forrester through the acquisition of Giga Information Group, where he was the research director of the computing infrastructure group. J.P. started his IT career in early 1968 as a software engineer working on the automation of nuclear power plants in France. J.P. then joined Bull General Electric in Paris (subsequently Honeywell Bull), where he was a designer and project leader of very large network infrastructures in France, Scandinavia, and the US. At Bull, J.P. occupied several positions in engineering, marketing, and sales. J.P. moved to the US in 1984 and filled several engineering and marketing positions with Bull Information Systems. In 1994, J.P. created Epitome Technology Corporation, a middleware software company focused on manufacturing execution systems. Prior to joining Giga, J.P. worked as an IT management consultant for several large financial institutions in the US.


J.P. graduated from Ecole Superieure d'Electricite (Supelec) in Paris (M.S. in computer science). J.P. is a US citizen based in Naples, Florida, and speaks French fluently.

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8 results in Reports

  • Jean-Pierre Garbani
  • Infrastructure & Operations
  • Measurement
  • For Infrastructure & Operations Professionals

    Report:IT Infrastructure And Operations: The Next Five Years

    The Cloud On IT's Horizon

    Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will come...

    • Downloads: 3507
  • For Infrastructure & Operations Professionals

    Report:Prepare For 2020: Transform Your IT Infrastructure And Operations Practice

    Vision: The I&O Practice Playbook

    By 2020, the proliferation of as-a-service technology, tech-savvy workers, and increased business complexity will widen the gap between business demand and traditional IT supply. In this new era,...

    • Downloads: 1406
  • For Infrastructure & Operations Professionals

    Report:Avoid Tactical, Narrow Service Management And Automation Strategies

    This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders to develop their service management and automation (SMA) strategic plan. This is important as the...

    • Downloads: 1064
  • For Infrastructure & Operations Professionals

    Report:Assessing Complexity In IT Operations

    Use Six Key Indicators To Start Measuring And Remediating I&O Complexity

    Complexity is a recurring theme for today's infrastructure and operations (I&O) executives. Complexity is currently cited as the root cause of all IT operations ills. I&O teams are desperately trying...

    • Downloads: 902
  • For Infrastructure & Operations Professionals

    Report:Develop Your Infrastructure And Operations Transformation Strategy Now

    Strategic Plan: The I&O Transformation Playbook

    As the enterprise creates its battle plan in today's market, infrastructure and operations (I&O) needs to transform itself accordingly by first creating a strategic plan. A strategic plan determines...

    • Downloads: 650
  • For Infrastructure & Operations Professionals

    Report:Develop A Strategy To Transform Your IT Infrastructure And Operations Practice

    Strategic Plan: The I&O Practice Playbook

    The writing is on the wall: As-a-service technology, tech-savvy workers, and increased business complexity are widening the gap between business demand and traditional IT supply. This era is making...

    • Downloads: 660
  • For Infrastructure & Operations Professionals

    Report:The Key To IT Business Alignment Is In Operations

    How Root Cause Analysis Leads To Measurable IT Process Improvement

    The predictability of results is a sign of maturity in any activity or process. Predictability is also what IT is trying to achieve but very often fails to deliver. One key element of a process'...

    • Downloads: 717
  • For Infrastructure & Operations Professionals

    Report:Can You Meet The I&O Transformation Challenge?

    Benchmarks: The I&O Transformation Playbook

    We're at the beginning of a new era in digital technologies, very much like what IT went through in the mid-1990s. New technologies abound: Some will dominate the future market, and some will not. At...

    • Downloads: 219