Jeff   Becker

Jeff Becker

Senior Analyst Serving eBusiness & Channel Strategy Professionals

Jeff Becker is a senior analyst serving digital business strategy professionals. He is a passionate technology strategist working in the healthcare industry. Jeff is an expert on digital workflow optimization, clinical quality improvement, provider revenue recognition, and patient engagement strategies. His research helps guide healthcare organizations to create the right strategy that blends technology, people, and process to reduce the cost of care, increase the quality of care, and improve the patient experience.

Previous Work Experience

Prior to joining Forrester, Jeff was a managing consultant in Berkeley Research Group’s Health Information Technology Optimization practice, where he helped healthcare organizations implement enhanced electronic health record (EHR) workflows, clinical decision support algorithms, and automation strategies. Jeff has collaborated with healthcare organizations and EHR vendors across the United States, United Kingdom, and Middle East to improve care delivery, control costs, and reduce administrative burden. Jeff has advised on legal proceedings and private equity due diligence processes involving healthcare technology vendors. Jeff is a regularly published contributor to industry journals and healthcare information technology news outlets, covering business and regulatory developments in the healthcare technology market.

Education

Jeff earned a B.S. in business administration and an MBA in project management from Endicott College.

Jeff Becker

Senior Analyst Serving eBusiness & Channel Strategy Professionals

Jeff Becker is a senior analyst serving digital business strategy professionals. He is a passionate technology strategist working in the healthcare industry. Jeff is an expert on digital workflow optimization, clinical quality improvement, provider revenue recognition, and patient engagement strategies. His research helps guide healthcare organizations to create the right strategy that blends technology, people, and process to reduce the cost of care, increase the quality of care, and improve the patient experience.

Previous Work Experience

Prior to joining Forrester, Jeff was a managing consultant in Berkeley Research Group’s Health Information Technology Optimization practice, where he helped healthcare organizations implement enhanced electronic health record (EHR) workflows, clinical decision support algorithms, and automation strategies. Jeff has collaborated with healthcare organizations and EHR vendors across the United States, United Kingdom, and Middle East to improve care delivery, control costs, and reduce administrative burden. Jeff has advised on legal proceedings and private equity due diligence processes involving healthcare technology vendors. Jeff is a regularly published contributor to industry journals and healthcare information technology news outlets, covering business and regulatory developments in the healthcare technology market.

Education

Jeff earned a B.S. in business administration and an MBA in project management from Endicott College.

Jeff Becker's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Healthcare RPA, Q2 2020

    Forrester's Overview Of 34 Healthcare RPA Providers

    April 29, 2020Jeff Becker

    You can use healthcare robotic process automation (RPA) to alleviate physician burnout, improve clinical outcomes, and increase revenue. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Healthcare professionals should use this report to understand the value they can expect from a healthcare RPA provider and to select one based on size and functionality.

  • For Security & Risk Professionals

    REPORT: Returning To Work: How To Prepare For Pandemic Recovery

    Essential Steps And Pandemic Management Protocols For Planning Your Operational Recovery

    April 20, 2020 Stephanie Balaouras, Alla Valente, Andrew Hewitt, Jeff Becker, Arielle Trzcinski, Sucharita Kodali, Jeff Pollard, Paul McKay, Scott Compton

    As the epicenter of the global COVID-19 pandemic shifts and each affected region reaches its peak infection rate, firms must prepare now to restart closed plants, reopen retail locations, and bring employees back to work. Organizations must plan a staged recovery to reduce the health and financial risks of future scenarios that include a second infection wave, a steep economic downturn, and permanent changes to employee and consumer behaviors. This report details the essential steps and new pandemic management protocols for planning your operational recovery.

  • For eBusiness & Channel Strategy Professionals

    REPORT: The Top Trends For Health Insurers In 2020

    CRM And New Benefits Programs Catalyze Insurers' Shift From Being Reactive To Being Relevant

    March 20, 2020 Arielle Trzcinski, Jeff Becker, Annalise Clayton

    Health insurers face an uphill battle in 2020: Uncertainty looms around single-payer healthcare, a surge of new entrants are competing for members, and legacy tech hampers innovation. How can health insurers ensure relevance to their customers in this new climate? In this report, we highlight the top trends that healthcare leaders must understand to be successful in 2020.

  • For eBusiness & Channel Strategy Professionals

    REPORT: The Top Trends For Healthcare Providers In 2020

    AI And APIs Usher In An Era Of On-Demand Personalized Care

    March 19, 2020Jeff Becker, Arielle Trzcinski, Annalise Clayton

    2020 stands poised to bring a monumental shift in data liquidity to the healthcare provider market as regulatory forces, API frameworks, and public cloud vendors bring innovative data services to market. Automation, AI, and new insights delivery channels will support a shift toward on-demand, personalized care. Price transparency and growth in downside risk-bearing contracts will drive swift adoption of advanced analytics and digital front-door strategies. Digital business leaders must embrace this digital transformation to drive growth in the year ahead.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Healthcare 2020: The State Of The Doctor-Patient Relationship In The US

    Key Findings From A Forrester And HIMSS Annual Benchmark Study Of Patient And Provider Experiences

    March 10, 2020Jeff Becker, Arielle Trzcinski, Annalise Clayton

    The patient and provider experience is deteriorating against a changing landscape. Increasing competition and high costs of care threaten the success of traditional healthcare providers. To assess the current state, Forrester and the Healthcare Information and Management Systems Society (HIMSS) surveyed 174 US healthcare professionals on their digital health adoption and strategies. Healthcare leaders should use this report to benchmark their current efforts and create a digital strategy that leads to lasting doctor-patient relationships.

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