Jeff   Pollard

Jeff Pollard

VP, Principal Analyst Serving Security & Risk Professionals

Jeff primarily contributes to Forrester's offerings for security and risk professionals. He leads Forrester’s research on the role of the CISO, specializing in topics related to security strategy, budgets, metrics, business cases, and presenting to the board. His research also includes security services, featuring global coverage of managed security services, professional security services, and security-as-a-service. Jeff also takes an active role in Forrester’s forward-looking research on security innovation, the security market, and security predictions.

Previous Work Experience

Prior to joining Forrester, Jeff served as a global architect at Verizon, Dell SecureWorks, and Mandiant, working with the world's largest organizations in financial services, telecommunications, media, and defense. In those roles he helped clients fuse managed security and professional services engagements in security monitoring, security management, red teams, penetration testing, OSINT, forensics, and application security.

Education

Jeff holds a B.S. in IT management from Western Governors University.

Jeff Pollard

VP, Principal Analyst Serving Security & Risk Professionals

Jeff primarily contributes to Forrester's offerings for security and risk professionals. He leads Forrester’s research on the role of the CISO, specializing in topics related to security strategy, budgets, metrics, business cases, and presenting to the board. His research also includes security services, featuring global coverage of managed security services, professional security services, and security-as-a-service. Jeff also takes an active role in Forrester’s forward-looking research on security innovation, the security market, and security predictions.

Previous Work Experience

Prior to joining Forrester, Jeff served as a global architect at Verizon, Dell SecureWorks, and Mandiant, working with the world's largest organizations in financial services, telecommunications, media, and defense. In those roles he helped clients fuse managed security and professional services engagements in security monitoring, security management, red teams, penetration testing, OSINT, forensics, and application security.

Education

Jeff holds a B.S. in IT management from Western Governors University.

Jeff Pollard's Research

Most RecentMost Popular
  • For Security & Risk Professionals

    REPORT: The Forrester Wave™: Global Cybersecurity Consulting Providers, Q2 2019

    Tools And Technology: The S&R Practice Playbook

    May 1, 2019Jeff Pollard, Claire O'Malley

    In our 23-criterion evaluation of global cybersecurity consulting providers, we identified the 14 most significant ones — Accenture, BAE Systems, Booz Allen Hamilton, Crowe, Deloitte, EY, IBM, KPMG, NTT, Optiv, PwC, Rapid7, Secureworks, Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk professionals select the right one for their needs.

  • For Security & Risk Professionals

    REPORT: Lessons Learned: Managed Security Services, 2019

    Critical Insights From Forrester Wave™ Customer References Every Security Leader Should Know

    April 16, 2019Jeff Pollard, Claire O'Malley, Paul McKay, Jinan Budge

    Despite the maturity of the managed security services provider (MSSP) market, security and risk pros and vendors far too often fail to sync up as true, successful partners. This report delves into the lessons learned from these less-than-successful engagements and explores common characteristics of the best MSSP relationships across varying vendor and customer types.

  • For Security & Risk Professionals

    REPORT: Avoid Corporate Scandal Caused By The Surveillance Economy

    A Guide For CISOs To Stop Unethical Surveillance Tactics Before They Start

    April 12, 2019Jeff Pollard, Claire O'Malley

    Welcome to the era of widespread personal surveillance. Organizations have joined the government in collecting, analyzing, and storing oceans of personal data. The private sector is fully engaged in economically endorsed spying that is enabled by tech, encouraged by unscrupulous advertisers, and made difficult for customers to escape. In this report, we help security and risk leaders guide their firms to compete ethically against those using surveillance to discriminate, manipulate emotions, and modify behavior.

  • For Security & Risk Professionals

    REPORT: Top Recommendations For Your Security Program, 2019

    Landscape: The S&R Practice Playbook

    March 25, 2019 Paul McKay, Jeff Pollard, Jinan Budge, Joseph Blankenship, Andras Cser, Merritt Maxim, Amy DeMartine, Claire O'Malley

    Each year, Forrester outlines the most important recommendations for your security strategy for the coming 12 months. We base these recommendations on thousands of client inquiries and interactions, consulting engagements, and dozens of primary research interviews with chief information security officers (CISOs), security vendors, and major security consultancies and service providers. CISOs: Leverage this report to guide your security program strategy and prioritize changes to security architecture and operations for the coming year.

  • For Security & Risk Professionals

    REPORT: Security For Profit

    Generating Revenue And Profit From Tighter Security Is No Pipe Dream

    March 14, 2019 Andras Cser, Jeff Pollard

    More and more companies recognize the critical importance of security to earning and maintaining customer trust, securing intellectual property, and protecting the brand. Security is no longer just about avoiding costs; it's also critical to improving operations across the business and accelerating revenue growth. In the next two years, Forrester expects many firms to discover that security can become a source of revenue in its own right. This report explains how CISOs and other security and risk (S&R) leaders can leverage their security strengths to yield more profit.

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