Jeffrey S.  Hammond

Jeffrey S. Hammond

Vice President, Principal Analyst Serving CIO Professionals

Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he's helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey's been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.

Previous Work Experience

Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture's Advanced Systems Group.

Education

Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.

Jeffrey S. Hammond

Vice President, Principal Analyst Serving CIO Professionals

Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he's helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey's been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.

Previous Work Experience

Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture's Advanced Systems Group.

Education

Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.

Jeffrey S. Hammond's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: Measuring Mobile Apps

    Continuous Improvement: The Mobile App Development Playbook

    January 17, 2018Jeffrey S. Hammond, Michael Facemire

    Mobile users drive development teams to deliver new features and capabilities. Mobile performance management tools provide an essential feedback loop to guide the content of these updates. The collection of real-time data across technical-, engagement-, and business-aligned metrics helps companies better win, serve, and retain customers by gathering the information app developers need to gain insights into what's working and what's not. This report details a number of valuable metrics that teams commonly collect and describes the tools and frameworks that can help collect them. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Make Mobile Org Best Practices Your Digital Ones

    Organization: The Mobile eBusiness Playbook

    December 15, 2017 Julie A. Ask, Jeffrey S. Hammond, Danielle Jessee

    Organization determines how effectively teams collaborate and work toward the cadence and quality that consumers demand from their mobile experiences. With mobile being the driving force behind more and more digital transformations, digital business professionals should adopt mobile best practices within their larger digital organizations. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Application Development & Delivery Professionals

    REPORT: Best Practices For Mobile Experience Development And Delivery

    Development Shop Transformations Drive Mobile Experience Delivery

    December 1, 2017Jeffrey S. Hammond, Julie A. Ask

    Most software development shops don't have the right operational models to build and deliver great mobile and digital experiences. This document examines the best practices that applications development leaders use to create mobile experiences that successfully transform customer experiences. Collectively these practices result in a new, more muscular digital organization that embeds mobile experience delivery and the technical skills to do it at its core. In effect, mobile is now the tail that wags the digital dog.

  • For CIO Professionals

    REPORT: Predictions 2018: IoT Moves From Experimentation To Business Scale

    November 9, 2017 Michele Pelino, Jeffrey S. Hammond, Charlie Dai, Paul Miller, Jennifer Belissent, Ph.D., Julie A. Ask, Nigel Fenwick, Frank E. Gillett, Thomas Husson, Merritt Maxim

    Business stakeholders and CIOs across all vertical markets are planning and deploying IoT solutions to bridge the physical and digital worlds of their organizations to create new opportunities for growth. This report shares Forrester's 2018 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected products and business processes.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Predictions 2018: Mobile Evolves Into The Digital Experience Conductor

    Landscape: The Mobile eBusiness Playbook

    November 8, 2017 Julie A. Ask, Jeffrey S. Hammond, Thomas Husson, Michael Facemire

    2018 is the year that mobile becomes core to the digital ecosystem. Devices are evolving to seamlessly work together. Tooling is following that evolution, allowing developers to build for burgeoning ecosystems. Development shops are keeping pace thanks to these tools, while marketing organizations are desperate to keep up. This report outlines the mobile trends that development teams and digital business leaders should look for in 2018.

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