Speaker Biography

John Hillmer

Director of IT Operations & Infrastructure

Sessions Featuring This Speaker

Forrester's Forum For Technology Management Leaders



    For more than 30 years at Northwestern Mutual, John's roles have included application development and support, IT project and SLA management, infrastructure services and technology management, along with vendor and financial management. His responsibilities today include the company's service operation organization (based on ITIL’s framework). John received his Bachelor of Science degree with honors in computer science from the University of Wisconsin-LaCrosse, and he holds professional certificates for continuing education in system analysis, project management, business management, and ITIL.