John C. McCarthy

Vice President, Principal Analyst serving CIOs

With 30 years of experience at Forrester, John is a key contributor to our work on predicting the business impact of technology. He covers such topics as the future of IT services and firms' digital transformation, the development of Internet of Things (IoT) software platforms, and the implications of a world where software is the brand. John also has more than 15 years of insight into the development of a global delivery model for IT services and product development.

To define their digital transformation, mobile development, IoT, offshore, and IT management/governance strategies, John has worked with leading-edge firms and governments in many countries, including Argentina, Australia, Brazil, Canada, China, Egypt, Finland, France, Germany, Hong Kong, India, Japan, Mexico, the Netherlands, New Zealand, Saudi Arabia, Singapore, South Africa, Spain, and the UK.

In his offshore and alternative geography research John has been to India over 35 times as well as visiting the major alternatives like Argentina, Belarus, Brazil, China, Czech Republic, Egypt, Malaysia, Mexico, Philippines, Poland, Russia, South Africa, and Vietnam.

In a cover story, Time named John's report on offshore a "landmark study." In January 2004, The Economist stated, "The debate on offshore has been brewing since a study by Forrester and John McCarthy in 2002 claimed that 3.3m white-collar American jobs (500,000 of them in IT) would shift offshore to countries such as India by 2015." In addition to writing the first report in the industry defining client/server computing, he has done groundbreaking research on the Internet, privacy, and the Net's impact on government.

He has delivered keynote addresses on the Internet and distributed computing at such premier industry events as Strategic Sourcing Interest Group, Nasscom, COMDEX, the Milken Institute Global Conference, Business Week CIO Conference, Interop, Politics Online Conference, and Unix Expo. He has also appeared on NBC Nightly News, MSNBC, The NewsHour with Jim Lehrer, NDTV, CNBC, CNN, CNNfn, and Bloomberg TV.

Previous Work Experience

Before joining Forrester, John was an industry marketing consultant with Wang Laboratories. He also served as a consultant to John Hancock's Office Automation staff, designing and implementing personal computers and distributed midrange systems.


John holds a Bachelor of Arts degree in European history and economics from Connecticut College.

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Market Imperatives

10 results in Reports

  • John C. McCarthy
  • Past 12 months
  • CIO
  • For CIO Professionals

    Report:The Digital Agenda Comes To B2B Industries

    Firms In Traditional Manufacturing Finally Arrive In The Age Of The Customer

    The digital-led wave of change that has swept over the B2C markets for the past five years is now making its presence felt in the B2B sectors of the global economy. Rising client expectations are...

    • Downloads: 56
  • For CIO Professionals

    Report:Brief: GE Positions Itself As A Digital Industrial Leader

    For GE, Software And Analytics Are The Secret Sauce To Become Customer-Obsessed

    GE recently hosted Minds + Machines 2015, its fourth annual industrial Internet marketing and customer event. At the event, Chairman and CEO Jeffrey Immelt laid out his vision for the company, how GE...

    • Downloads: 93
  • For CIO Professionals

    Report:CIOs And CTOs Will Turn To Services Firms For Help With IoT And Smart Products

    The Business Case, Integration, And Transformation Hurdles Will Challenge Firms' Current Skills And Force Them To Leverage Third-Party Help

    The adoption of Internet-of-Things (IoT) technology has begun to accelerate. Innovative use cases are emerging as companies discover ways to streamline their business processes and improve their...

    • Downloads: 347
  • For CIO Professionals

    Report:Brief: The Great Digital Reorganization

    Firms Will Have To Change Their Structure, Cut Cycle Times, React More Quickly, And Meet Rising Customer Expectations

    As digital continues its relentless advance and development, Forrester believes that most companies will make significant changes to their organizational structure. Those changes will take three...

    • Downloads: 259
  • For CIO Professionals

    Report:Brief: Going Digital? Then Goodbye Suburban Sheetrock, And Hello Urban Exposed Brick

    Services Firms' New Digital Studios, IoT Labs, And Insights Centers Provide CIOs With New Ways To Engage The Business On Digital

    CIOs need assistance with taking their businesses digital. Business consultants and technology services firms may have a new way to help. They are building out urban digital design studios, insights...

    • Downloads: 109
  • For CIO Professionals

    Report:Brief: New Innovation Options Change CIOs' Services Relationships

    Crowdsourcing Provides Cheaper, Faster Options Than Traditional Consulting

    More and more companies are turning to new low-cost mechanisms to accelerate their digital innovation agenda. Firms are leveraging hackathons, internally funded incubators, digital labs, and open...

    • Downloads: 161
  • For CIO Professionals

    Report:Wanted: Digital Engagement Providers

    Building and delivering great mobile experiences will be the beating heart of your customer engagement strategy for the next 10 years. The challenge of making a simple, intuitive app that fronts a...

    • Downloads: 1070
  • For CIO Professionals

    Report:Brief: The Software Segment Of The Product Development Services Sector Rapidly Evolves

    CIOs Will Focus On PDS Software To Drive Digital Transformation

    The software products segment of the product development services (PDS) market will evolve dramatically in 2015. Large organizations need help building differentiated digital products and services...

    • Downloads: 131
  • For CIO Professionals

    Report:Brief: Making Sense Of The Digital Services Tsunami

    CIOs Must Navigate A Landscape Of Digital Relabeling

    At recent customer and analyst events, traditional consulting and systems integration providers — including Accenture, Capgemini, Cognizant, Deloitte Digital, Fujitsu, Infosys, NIIT...

    • Downloads: 349
  • For CIO Professionals

    Report:Brief: Technology Spending Is Reaching A Tipping Point

    Pressures Mount On CEOs To Increase Spending In Business And Technology Management

    The volume and nature of technology spending within large enterprises is reaching an inflection point. The combination of unprecedented innovation, rising customer expectations, and growing...

    • Downloads: 236