John C. McCarthy

Vice President, Principal Analyst serving CIOs

With 30 years of experience at Forrester, John is a key contributor to our work on predicting the business impact of technology. He covers such topics as the future of IT services and firms' digital transformation, the development of Internet of Things (IoT) software platforms, and the implications of a world where software is the brand. John also has more than 15 years of insight into the development of a global delivery model for IT services and product development.

To define their digital transformation, mobile development, IoT, offshore, and IT management/governance strategies, John has worked with leading-edge firms and governments in many countries, including Argentina, Australia, Brazil, Canada, China, Egypt, Finland, France, Germany, Hong Kong, India, Japan, Mexico, the Netherlands, New Zealand, Saudi Arabia, Singapore, South Africa, Spain, and the UK.

In his offshore and alternative geography research John has been to India over 35 times as well as visiting the major alternatives like Argentina, Belarus, Brazil, China, Czech Republic, Egypt, Malaysia, Mexico, Philippines, Poland, Russia, South Africa, and Vietnam.

In a cover story, Time named John's report on offshore a "landmark study." In January 2004, The Economist stated, "The debate on offshore has been brewing since a study by Forrester and John McCarthy in 2002 claimed that 3.3m white-collar American jobs (500,000 of them in IT) would shift offshore to countries such as India by 2015." In addition to writing the first report in the industry defining client/server computing, he has done groundbreaking research on the Internet, privacy, and the Net's impact on government.

He has delivered keynote addresses on the Internet and distributed computing at such premier industry events as Strategic Sourcing Interest Group, Nasscom, COMDEX, the Milken Institute Global Conference, Business Week CIO Conference, Interop, Politics Online Conference, and Unix Expo. He has also appeared on NBC Nightly News, MSNBC, The NewsHour with Jim Lehrer, NDTV, CNBC, CNN, CNNfn, and Bloomberg TV.

Previous Work Experience

Before joining Forrester, John was an industry marketing consultant with Wang Laboratories. He also served as a consultant to John Hancock's Office Automation staff, designing and implementing personal computers and distributed midrange systems.


John holds a Bachelor of Arts degree in European history and economics from Connecticut College.

John C. McCarthy's Research

  • For CIOs

    Report: The Digital Agenda Comes To B2B Industries

    The digital-led wave of change that has swept over the B2C markets for the past five years is now making its presence felt in the B2B sectors of the global economy. Rising client expectations ar...

    • Downloads: 37
  • For Application Development & Delivery Professionals

    Report: Predictions 2016: Digital Services Transformed

    2016 will see the beginning of wholesale changes in the technology services market. This brief examines the three-part dynamic that will alter the way firms buy these services — as digital...

    • Downloads: 146
  • For CIOs

    Report: Brief: GE Positions Itself As A Digital Industrial Leader

    GE recently hosted Minds + Machines 2015, its fourth annual industrial Internet marketing and customer event. At the event, Chairman and CEO Jeffrey Immelt laid out his vision for the company, h...

    • Downloads: 92
  • For CIOs

    Report: CIOs And CTOs Will Turn To Services Firms For Help With IoT And Smart Products

    The adoption of Internet-of-Things (IoT) technology has begun to accelerate. Innovative use cases are emerging as companies discover ways to streamline their business processes and improve their...

    • Downloads: 342
  • For CIOs

    Report: Brief: The Great Digital Reorganization

    As digital continues its relentless advance and development, Forrester believes that most companies will make significant changes to their organizational structure. Those changes will take three...

    • Downloads: 257
  • For CIOs

    Report: Mobile Is The New Face Of Engagement

    By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken website or a screen-scraped SA...

    • Downloads: 4150
  • For CIOs

    Report: The State Of Enterprise IT Services: 2008

    This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise IT Services Survey, North America And Europe, Q2 2008. This su...

    • Downloads: 2319
  • For Sourcing & Vendor Management Professionals

    Report: Building An Effective Vendor Management Office

    Firms are ramping up their vendor management capabilities, specifically in building a vendor management office (VMO). These efforts represent a key part of firms' strategy to bring more maturity...

    • Downloads: 2754
  • For CIOs

    Report: The State Of Enterprise IT Services: 2009

    As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last rece...

    • Downloads: 2198
  • For CIOs

    Report: The Coming Upheaval In Tech Services

    The tech services market is about to undergo a massive transformation that will call traditional provider business models into question. Four factors will combine to dramatically change the dyna...

    • Downloads: 2070
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