Jost Hoppermann

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

Jost serves Application Development & Delivery Professionals, particularly in financial services. As an analyst, he is an expert on a number of architecture and technology topics in global banking, such as off-the-shelf banking platforms (including core banking), mobile banking, online banking and omnichannel banking, payment and financial risk management solutions, banking architecture, banking platform transformation, architecture, and strategy. He also led research into the business and technology aspects of banking in the future (banking in 2023 and 2030).

During his more than 10 years with Forrester, Jost has provided strategic analysis and pragmatic advice to executives, operational-level managers, and architects on topics such as strategy plans, architecture development, governance, and large-scale software development, integration, and deployment. As a conference speaker and quoted expert, Jost has addressed numerous topics, such as industry trends, implementation, and the operation and migration of applications and systems, as well as the economic and strategic issues around these technologies.

Previous Work Experience

Jost came to Forrester through its acquisition of Giga Information Group. Prior to Giga, Jost was director of architecture at DG Bank, where he was responsible for the medium- and long-term development of architecture and related topics and for the definition of the technology part of its multichannel strategy. He was the chairman of the bank's architecture decision body. Prior to joining DG, Jost worked as a technology consultant for eight years. He was responsible for a consulting practice that ran projects in the architecture and information technology space. Earlier, Jost worked on database systems, operating systems, software development, Unix standardization, and IT security, including contributions to the German and European IT security criteria.


Jost holds the German equivalent of a master's degree in computer science from the RWTH Aachen University.

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136 results in Everything

  • Ted Schadler
  • For Chief Information Officer Professionals

    Blog:YouSendIt Expands Its Cloud File Services For The Enterprise

    In 1996, a would-be MIT entrepreneur pitched me on this idea: “What if we could package up huge files like engineering drawings and email them to people instead of FedExing them?” I...

    • For CIO Professionals

      Report:Office 2013: A Breakthrough In Productivity

      Highly Integrated With A Risk Of Lock-In

      Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

      • Downloads: 605
    • For Application Development & Delivery Professionals

      Report:The Road To Social Business Transformation Starts With A Burning Platform

      Road Map: The Social Business And Collaboration Playbook

      Social business technology can transform the way employees work by eliminating barriers to collaboration, improving customer engagement, and accelerating the flow of information and ideas. But even...

      • Downloads: 1045
    • For Application Development & Delivery Professionals

      Charts & Figures:Web Content Management Anchors Digital Experiences

    • For CIO Professionals

      Report:Executive Overview: The CIO's Mobile Engagement Playbook

      Executive Overview: The CIO's Mobile Engagement Playbook

      CIOs have a deep responsibility to lead their company's journey to a world where billions of customers, partners, and employees wield touchscreen mobile devices. CIOs will need to expand their...

      • Downloads: 863
    • For CIO Professionals

      Report:How Red Robin Gourmet Burgers Nailed Mobile Engagement: A Case Study

      Continuous Improvement: The CIO's Mobile Engagement Playbook

      Red Robin Gourmet Burgers is using iPads and social technology to transform the way team members serve guests and master their jobs. Technology is an essential component, but so is learning and...

      • Downloads: 340
    • For CIO Professionals

      Report:Re-Engineer Your Business For Mobile Moments

      Embrace The IDEA Cycle: Identify, Design, Engineer, Analyze

      The mobile mind shift is the expectation that your customer can get what she wants in her immediate context and moments of need. This shift means the battle for your customer's attention will be...

      • Downloads: 567
    • For Chief Information Officer Professionals

      Blog:Enough Already With The "Death Of The PC Era" Garbage

      (updated 10:10 ET 4/11/2013 for clarity) The Death Of The PC Era. Pah. As my friend John McCarthy is fond of saying, "that does not qualify as analysis." PCs, like cars and shoes and dishwashers, are...

      • For Chief Information Officer Professionals

        Blog:Dropbox For Business Pursues A Sensible Consumerization Path Into The Enterprise

        Dropbox has 275 million users. It's steadily improving the business capability of its Internet file system. That makes it important to understand what Dropbox is doing and why it matters to...

        • For Chief Information Officer Professionals

          Blog:Wanted: Mobile Engagement Providers

          Pal John McCarthy and I published a report on a new category of vendors that we call mobile engagement providers that have a "complete portfolio of engagement competencies and management skills to...

          • For Application Development & Delivery Professionals

            Charts & Figures:Lightweight Scenarios Can Have Unique Requirements

          • For Chief Information Officer Professionals

            Blog:iOS7 on iPhone 5s Amps Up Apple's Focus On The Business Mobile Ecosystem

            Apple's announcement yesterday of a new high-end iPhone running its new iOS7 operating system got lots of attention for improvements in things that consumers care about: fashion, entertainment,...

            • For Application Development & Delivery Professionals

              Blog:Weebly Gives Digital Professionals The Freedom Of An iPad

              I recently gave a speech about the impact of mobile on (all) commerce at a national retailer. To 450 terribly enthusiastic and mostly millennial employees celebrating a great eCommerce month. When I...

              • For CIO Professionals

                Report:Mobile Moments Require A New Technology Strategy

                Tomorrow's Business Opportunities Require A New Technology Platform

                CIOs are pushing their teams to define, develop, and deploy mobile apps for employees and customers; a well-intentioned, but misguided approach to addressing the business technology (BT) agenda....

                • Downloads: 298
              • For CIO Professionals

                Report:2013 Mobile Workforce Adoption Trends

                More BYOD, More Devices, More Mobility, More Apple

                Have we hit peak bring-your-own-device (BYOD)? Which apps are most important on smartphones? How many employees are interested in Windows tablets? Do employees use mobile devices for work more at...

                • Downloads: 1404
              • For CIO Professionals

                Report:Quick Take: IBM Bets A Billion Dollars On Cognitive Computing

                IBM Announces Watson Group, Its First New Group In A Decade

                On January 9, 2014, IBM launched its first business unit in 19 years to bring Watson, the machine that beat two Jeopardy champions in 2011, to the rest of us. IBM posits that Watson is the start of a...

                • Downloads: 211
              • For Chief Information Officer Professionals

                Blog:Mobile Needs A Four-Tier Engagement Platform

                Michael Facemire, John McCarthy, and I recently published a clarion call to the technology industry: It's time for a new architecture! The aging Web isn't designed to handle mobile apps or...

                • For Chief Information Officer Professionals

                  Blog:A Mobile Mind Shift Infographic To Celebrate Our Publication

                  We published The Mobile Mind Shift this week! You can buy it here, here, or at your favorite bookstore.  Mobile moments will drive the biggest re-engineering that companies...

                  • For Customer Experience Professionals

                    Report:Close The Experience Gaps With The Right Business Technology

                    Closing The Experience Gaps

                    Companies that want to improve customer experience will increasingly rely on technology to close gaps in performance, convenience, personalization, and trust. Forrester has created a catalog showing...

                    • Downloads: 128
                  • For Chief Information Officer Professionals

                    Blog:iPad Mini And iPad 4th Generation Fulfill A Market Mandate -- What CIOs Need To Know

                    Apple mastered the role of mass market volume and the role of the content ecosystem when it took iPod down market with the iPod Mini in 2004 and iPod Shuffle and iPod Nano in 2005, even as it...

                    • For CIO Professionals

                      Report:Brief: Microsoft Gets Its Flagship OS Back On Track With Windows 10

                      Microsoft Secures Its Stake In Enterprise PCs, But Universal App Architecture Won't Be Enough To Win Mobile Without More Help

                      On January 21, 2015, Microsoft provided the public with more details on Windows 10, which was originally announced last September at a press event in San Francisco. Windows 10 is the next major...

                      • Downloads: 131
                    • For Security & Risk Professionals

                      Report:Charter A Mobility Council With Seven Tasks

                      Smartphones, tablets, and the rise of bring-your-own-device (BYOD) programs have put tremendous pressure on IT to revamp and rethink its mobile strategy: everything from procurement and development...

                      • Downloads: 988
                    • For Application Development & Delivery Professionals

                      Blog:All Broadband Is Local

                      All broadband is local. If the Internet pipe that reaches your home or small business is too slow (or too expensive), then all the net neutrality regulations in the land won't help citizens avoid...

                      • For CIO Professionals

                        Report:The State Of Workforce Technology Adoption: Global Benchmark 2012

                        Strategic Planning Forrsights For CIOs

                        CIOs are responsible for the technology tools and services that make employees productive and successful at work. Too often, the CIO organization must make decisions about devices, software licenses,...

                        • Downloads: 360