Jost Hoppermann

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

Jost serves Application Development & Delivery Professionals, particularly in financial services. As an analyst, he is an expert on a number of architecture and technology topics in global banking, such as off-the-shelf banking platforms (including core banking), mobile banking, online banking and omnichannel banking, payment and financial risk management solutions, banking architecture, banking platform transformation, architecture, and strategy. He also led research into the business and technology aspects of banking in the future (banking in 2023 and 2030).

During his more than 10 years with Forrester, Jost has provided strategic analysis and pragmatic advice to executives, operational-level managers, and architects on topics such as strategy plans, architecture development, governance, and large-scale software development, integration, and deployment. As a conference speaker and quoted expert, Jost has addressed numerous topics, such as industry trends, implementation, and the operation and migration of applications and systems, as well as the economic and strategic issues around these technologies.

Previous Work Experience

Jost came to Forrester through its acquisition of Giga Information Group. Prior to Giga, Jost was director of architecture at DG Bank, where he was responsible for the medium- and long-term development of architecture and related topics and for the definition of the technology part of its multichannel strategy. He was the chairman of the bank's architecture decision body. Prior to joining DG, Jost worked as a technology consultant for eight years. He was responsible for a consulting practice that ran projects in the architecture and information technology space. Earlier, Jost worked on database systems, operating systems, software development, Unix standardization, and IT security, including contributions to the German and European IT security criteria.

Education

Jost holds the German equivalent of a master's degree in computer science from the RWTH Aachen University.

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85 results in Reports

  • Jost Hoppermann
  • Financial Services
  • For Application Development & Delivery Professionals

    Report:Market Overview: Mobile Banking Solutions

    Mobile Banking Is More Than Mere Support Of The Mobile Channel

    For financial services (FS) firms in many countries, mobile is one of the key touchpoints with customers, if not the major touchpoint. There's no reason to believe this will change any time soon:...

    • Downloads: 85
  • For Application Development & Delivery Professionals

    Report:Market Overview: Payment Solutions For Banks

    Navigating A Market Of Heterogeneous Vendors Of Payment Solutions

    Application development and delivery (AD&D) leaders in the banking industry are putting a higher priority on transaction banking solutions and payment solutions — particularly the latter. Banks...

    • Downloads: 111
  • For Application Development & Delivery Professionals

    Report:Banking Of The Future: How Banks Will Use Digital Capabilities To Remain Competitive

    Banking In 2030 Will Define Broad Requirements For Banking Applications

    Today's banks are concerned about risk, capital, return on equity, business secrets, and customer data. In the past, change has often been slow and longer-term target states have typically been very...

    • Downloads: 255
  • For Application Development & Delivery Professionals

    Report:Upgrade To Banking Platform 3.0 To Meet The Challenges Of Banking Of The Future

    Banks Need To Radically Rethink How They Deliver Business Functionality

    Two predominant factors will characterize the world of banking in the future: digital banking and digital disruptors attacking from multiple, frequently new angles. The banking industry must...

    • Downloads: 167
  • For Application Development & Delivery Professionals

    Report:Brief: Investment Strategies In Financial Services Prioritize Five Major Areas

    Results From Forrester's Q3 2014 Financial Services Architecture Global Online Survey

    Forrester's Q3 2014 Global Financial Services Architecture Online Survey, which includes respondents from 116 firms in 36 countries spanning multiple segments of the financial services industry,...

    • Downloads: 121
  • For Application Development & Delivery Professionals

    Report:Architecting Banking Systems Of Engagement

    Customer Experience And Regulation Are Driving Change In Financial Services

    Forrester's Q3 2014 Global Financial Services Architecture Online Survey, which includes more than 106 participating financial services firms from 36 countries and spans multiple industry segments,...

    • Downloads: 132
  • For Application Development & Delivery Professionals

    Report:Brief: The Bank Of The Future Has Arrived — In A Box

    Diebold's Prototype Integrates State-Of-The-Art Branch Technologies To Deliver The Bank Branch Of The Future

    Many banks have flagship branches that showcase modern technology and innovative customer interaction concepts. However, most have just one or a few of these showcases, so the overall number of...

    • Downloads: 148
  • For Application Development & Delivery Professionals

    Report:The Digital Bank Branch

    Banks Need To Reshape And Upgrade Their Branches To Arrive At Bank Branch 3.0

    Historically, bank branches have been the key instrument by which banks serve customers and drive revenues — but digital disruption and the changing behavioral patterns of bank customers are...

    • Downloads: 199
  • For Application Development & Delivery Professionals

    Report:Predictions 2015: Two-Speed Banking Will Separate Winning Financial Institutions From Their Peers

    Banks Need To Transform Their Application Landscape Or Risk Shifting Down To Low-Speed Banking

    Customer-facing applications are now crucial across all industries. However, in banking, business applications are even more important: Banking applications don't merely offer information about...

    • Downloads: 329
  • For Application Development & Delivery Professionals

    Report:Increase Flexibility By Embracing Future Business And Technology Trends

    Vision: The Business Applications Playbook

    This report outlines Forrester's vision for the future of business applications. It summarizes the key business drivers and trends that are reshaping the value proposition of business applications....

    • Downloads: 2184
  • For Application Development & Delivery Professionals

    Report:Anatomy Of A Disaster — Learn From Major Banking Platform Transformation Failures

    Many banks are struggling to succeed in today's challenging environment, thanks to more demanding customers; digital disruption; increasing levels of supervisory regulation; and the need for greater...

    • Downloads: 245
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Customer-Centric Global Banking Platforms, Q3 2014

    The Nine Solutions That Matter Most And How They Stack Up

    In Forrester's 74-criteria evaluation of customer-centric global banking platforms vendors, we identified the eight most significant software providers — FIS, Infosys, Oracle, Polaris Financial...

    • Downloads: 529
  • For eBusiness & Channel Strategy Professionals

    Report:Choose The Right Mobile Banking Solution

    Tools And Technologies: The Mobile Banking Strategy Playbook

    Rising mobile banking adoption, coupled with increasing customer expectations, means banks are under pressure to develop advanced mobile banking capabilities. Urgent business needs often make banks...

    • Downloads: 1584
  • For Application Development & Delivery Professionals

    Report:Brief: Banking Platforms Need To Become Customer Centric

    Systems Of Engagement Need To Build On Seamless Banking Processing

    Banks need to provide a consistent and enjoyable customer experience along the whole customer engagement life cycle. To ensure process and data consistency, banks must embed a banking system of...

    • Downloads: 265
  • For Application Development & Delivery Professionals

    Report:Customer-Facing Solutions Are Driving Banking Platform Deals

    Results From The Global Banking Platform Deals Survey 2013

    Changing dynamics in the banking platform market have created new obstacles and opportunities for banks that need a new platform to better serve their customers. Forrester surveyed 29 vendors of...

    • Downloads: 259
  • For Application Development & Delivery Professionals

    Report:Big Data In Banking: It's Time To Act

    Compete In The Age Of The Customer By Making Use Of All The Available Data

    Big data is a key trend for many industries, including financial services in general and banking in particular. Key business drivers in the banking industry, such as improving customer service,...

    • Downloads: 715
  • For Application Development & Delivery Professionals

    Report:Full Impact Of BIAN's Semantic Specifications Requires Compliant, Off-The-Shelf Solutions

    The BIAN Revisited Series: Part 2

    BIAN — the Banking Industry Architecture Network, a nonprofit organization working on definitions of semantically standardized business services for banking — has worked on semantic...

    • Downloads: 114
  • For Application Development & Delivery Professionals

    Report:Key Building Blocks For Financial Risk Management In Banking

    Support Regulatory Compliance With Targeted Or Broad And Rich Risk Management Solutions

    Supervisory regulation has been a key topic for financial services firms for decades. However, it moved to center stage during the 2008 financial crisis, and Forrester surveys show that coping with...

    • Downloads: 331
  • For Application Development & Delivery Professionals

    Report:Banking Industry Architecture Network Delivers On Semantic Business Services Specifications

    The BIAN Revisited Series: Part 1

    The Banking Industry Architecture Network (BIAN), a nonprofit organization, has been working on semantic specifications of business services for the banking industry for a couple of years. Just...

    • Downloads: 188
  • For Application Development & Delivery Professionals

    Report:Case Study: Large-Scale Multicountry Banking Platform Rationalization

    With Working Capital At Risk, A Bank Realized Business Benefits And Savings Via A Powerful Cross-Geography, Cross-Channel Front-End

    Banking platforms are critical business infrastructure — and many banks today need to transform their banking landscape to remain fully competitive. However, quantitative benefits late in the...

    • Downloads: 249
  • For Application Development & Delivery Professionals

    Report:Market Overview: Off-The-Shelf Channel Banking Solutions Can Differentiate And Manage Costs

    An Overview Of Internet/Cross-Channel And Mobile Banking Solutions

    Financial services firms are evolving beyond using only a single channel to interact with their customers, making support of a variety of channels a key focal area for many transformation initiatives...

    • Downloads: 438
  • For Application Development & Delivery Professionals

    Report:Channel Banking Solution Overview

    Financial services firms are evolving beyond using only a single channel to interact with their customers, making support of a variety of channels a key focal area for many transformation initiatives...

    • Downloads: 58
  • For Application Development & Delivery Professionals

    Report:Use Agile Workshops To Identify The Best-Suited Business Application

    ING Takes Business-Process-Led Banking Platform Selection To The Next Level

    Forrester's best and next practices for off-the-shelf banking platform selection and our business-process-led selection approach help application delivery teams in banks accelerate banking platform...

    • Downloads: 186
  • For Application Development & Delivery Professionals

    Report:Avoid The Key Obstacles To Your Banking Platform Application Transformation

    Follow Banking Platform Transformation Best Practices To Mitigate Risk

    Today's financial services firms often find that their application landscape can no longer cope with their most urgent business drivers and thus requires transformation. Forrester's Q3 2012 Global...

    • Downloads: 260
  • For Application Development & Delivery Professionals

    Report:Leverage Market Dynamics To Cope With Key Local Requirements Off The Shelf

    Global Banking Platform Deals 2012 — Functionality

    Forrester surveyed 29 vendors of globally deployed banking platforms about their 2012 deals and analyzed the results, looking for patterns in the functionality that these vendors sold. Regional...

    • Downloads: 188