Karen   Rubenstrunk

Karen Rubenstrunk

Executive Partner Serving CIO Professionals

Karen serves as one of Forrester’s CIO Executive Partners, working with CIOs, chief digital officers, chief technology officers, and other technology executives and their teams to advance their major initiatives, with a special focus on creating customer-obsessed strategies that drive business growth. As a strategic advisor, she plays the role of “on-call expert,” providing clients with an objective, external viewpoint to help them tackle their toughest challenges and capitalize on market opportunities as quickly as possible.

Karen works across all of Forrester, bringing research, advisory, consulting, events, and data services together with her technology management expertise to provide the insights CIOs need to successfully navigate and win in the age of the customer. Key challenges she helps CIOs confront include developing and implementing a customer-obsessed operating model; driving digital transformation and innovation; incorporating data and analytics into the technology planning process; and constructing digital engagement strategies.

Previous Work Experience

Karen spent over 25 years as a practitioner in the technology industry, many of them managing global IT organizations in Fortune 500 companies. In addition, she built the CIO research and advisory service for Meta Group (now Gartner), was an IT executive coach, and was also a member of Korn/Ferry International’s CIO executive search team. Over the years, Karen has led critical research in areas such as leadership development, value attainment, innovation, and organization change. Karen co-authored The CIO Edge: 7 Leadership Skills You Need to Drive Results and has been a repeat panelist for the CIO 100 and CIO Innovation Awards.

Karen Rubenstrunk

Executive Partner Serving CIO Professionals

Karen serves as one of Forrester’s CIO Executive Partners, working with CIOs, chief digital officers, chief technology officers, and other technology executives and their teams to advance their major initiatives, with a special focus on creating customer-obsessed strategies that drive business growth. As a strategic advisor, she plays the role of “on-call expert,” providing clients with an objective, external viewpoint to help them tackle their toughest challenges and capitalize on market opportunities as quickly as possible.

Karen works across all of Forrester, bringing research, advisory, consulting, events, and data services together with her technology management expertise to provide the insights CIOs need to successfully navigate and win in the age of the customer. Key challenges she helps CIOs confront include developing and implementing a customer-obsessed operating model; driving digital transformation and innovation; incorporating data and analytics into the technology planning process; and constructing digital engagement strategies.

Previous Work Experience

Karen spent over 25 years as a practitioner in the technology industry, many of them managing global IT organizations in Fortune 500 companies. In addition, she built the CIO research and advisory service for Meta Group (now Gartner), was an IT executive coach, and was also a member of Korn/Ferry International’s CIO executive search team. Over the years, Karen has led critical research in areas such as leadership development, value attainment, innovation, and organization change. Karen co-authored The CIO Edge: 7 Leadership Skills You Need to Drive Results and has been a repeat panelist for the CIO 100 and CIO Innovation Awards.